Adwcleaner on Windows 10 on Dell cause crash

user_avatar Kotoura55

Hi newbie here! I'm using 5.025 Adwcleaner on a Dell XPS with Windows 10. When I hit clean, it crashes and reboots with a Critical_Processes_Died. Is there any way around this? Thank you.

Re: Adwcleaner on Windows 10 on Dell cause crash

Hi,

 

Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.

  • Double-click on AdwCleaner.exe to open the tool.
  • Click on Options in the top menu.
  • Put a check mark next to Activate debug mode
  • Click on the Scan button
  • A logfile report called AdwCleaner_dbg_XXXX.log (where XXXX represents the time run) will be created and saved to %systemdrive%\AdwCleaner (usually C:\AdwCleaner)
  • Copy and paste the contents of AdwCleaner_dbg_XXXX.log in your next reply.

Re: Adwcleaner on Windows 10 on Dell cause crash

Hello,

Can you run this specific version of AdwCleaner : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_Dbg_Version.exe

Simply run the scan, then the clean. Your computer should crash but you will have a file called "Processes.txt" under C:\

Please post its content in your next reply.

Regards,

Re: Adwcleaner on Windows 10 on Dell cause crash

Hello, my Dell with Windows 10 crashed after I tried to clean with AdwCleaner, here is the log:

2015-12-31 17:01:48 : [Notice]  Scan started 2015-12-31 17:01:48 : [Success]  Internet connection is UP 2015-12-31 17:01:48 : [Success]  Loaded C:\Users\Mao\AppData\Local\Temp\sqlite.dll 2015-12-31 17:01:48 : [Success]  Opened C:\Users\Mao\AppData\Local\Temp\adwcleaner.db 2015-12-31 17:01:48 : [Success]  Database v2015-12-30.1 2015-12-31 17:01:48 : [Success]  Retrieved 6827 elements from 'guid' table 2015-12-31 17:01:48 : [Success]  Retrieved 66 elements from 'ifeo' table 2015-12-31 17:01:48 : [Success]  Retrieved 1675 elements from 'chrome_extensions' table 2015-12-31 17:01:48 : [Success]  Retrieved 86 elements from 'chrome_files' table 2015-12-31 17:01:48 : [Success]  Retrieved 1063 elements from 'files' table 2015-12-31 17:01:48 : [Success]  Retrieved 1034 elements from 'firefox_extensions' table 2015-12-31 17:01:49 : [Success]  Retrieved 261 elements from 'firefox_files' table 2015-12-31 17:01:49 : [Success]  Retrieved 88 elements from 'firewallpolicy' table 2015-12-31 17:01:49 : [Success]  Retrieved 3390 elements from 'folders' table 2015-12-31 17:01:49 : [Success]  Retrieved 36 elements from 'generic_addlyrics' table 2015-12-31 17:01:49 : [Success]  Retrieved 66 elements from 'generic_appinit' table 2015-12-31 17:01:49 : [Success]  Retrieved 291 elements from 'generic_multiplug' table 2015-12-31 17:01:49 : [Success]  Retrieved 144 elements from 'generic_mywebsearch' table 2015-12-31 17:01:49 : [Success]  Retrieved 24 elements from 'generic_netfilter' table 2015-12-31 17:01:49 : [Success]  Retrieved 758 elements from 'product_ids' table 2015-12-31 17:01:49 : [Success]  Retrieved 3193 elements from 'registry_keys_values' table 2015-12-31 17:01:49 : [Success]  Retrieved 857 elements from 'services' table 2015-12-31 17:01:50 : [Success]  Retrieved 3113 elements from 'softwares' table 2015-12-31 17:01:50 : [Success]  Retrieved 918 elements from 'tasks' table 2015-12-31 17:01:50 : [Success]  Retrieved 445 elements from 'urls' table 2015-12-31 17:01:50 : [Success]  Retrieved 53 elements from 'wl_processes' table 2015-12-31 17:01:50 : [Success]  Retrieved 14 elements from 'wl_firefox' table 2015-12-31 17:01:50 : [Success]  Retrieved 20 elements from 'dns' table 2015-12-31 17:01:50 : [Success]  Retrieved 67 elements from 'generic_crossrider' table 2015-12-31 17:01:50 : [Success]  Retrieved 12 elements from 'generic_pullupdate' table 2015-12-31 17:01:50 : [Success]  Retrieved 174 elements from 'generic_browsefox' table 2015-12-31 17:01:50 : [Notice]  Closed C:\Users\Mao\AppData\Local\Temp\adwcleaner.db 2015-12-31 17:01:50 : [Notice]  Unloaded C:\Users\Mao\AppData\Local\Temp\sqlite.dll 2015-12-31 17:01:50 : [Success]  Retrieved 1 users 2015-12-31 17:01:50 : [Notice]  User #1 : Mao 2015-12-31 17:01:50 : [Success]  Retrieved 1 firefox profiles 2015-12-31 17:01:50 : [Success]  Retrieved 2 chrome profiles 2015-12-31 17:01:50 : [Success]  Retrieved 41 global paths 2015-12-31 17:01:50 : [Success]  Retrieved 4 shortcut paths 2015-12-31 17:01:50 : [Notice]  Starting generic detections ... 2015-12-31 17:01:50 : [Success]  Generic.Multiplug ... OK 2015-12-31 17:01:51 : [Success]  Generic.MyWebSearch ... OK 2015-12-31 17:01:51 : [Success]  Generic.Vitruvian ... OK 2015-12-31 17:01:52 : [Success]  Generic.PullUpdate ... OK 2015-12-31 17:01:52 : [Success]  Generic.BrowseFox ... OK 2015-12-31 17:01:52 : [Success]  Generic.BetterSurf ... OK 2015-12-31 17:01:52 : [Success]  Generic.Piccolor ... OK 2015-12-31 17:02:10 : [Success]  Generic.DownloadProtect ... OK 2015-12-31 17:02:10 : [Success]  Generic.AddLyrics ... OK 2015-12-31 17:02:10 : [Success]  Generic.Crossrider ... OK 2015-12-31 17:02:10 : [Success]  Generic.Maintainer ... OK 2015-12-31 17:02:10 : [Success]  Generic.Conduit ... OK 2015-12-31 17:02:10 : [Success]  Generic.Tuto4PC ... OK 2015-12-31 17:02:10 : [Success]  Generic.Perion ... OK 2015-12-31 17:02:10 : [Success]  Generic.HomeTab ... OK 2015-12-31 17:02:11 : [Success]  Other generic detections ... OK 2015-12-31 17:02:11 : [Success]  Adding firefox extensions ... OK 2015-12-31 17:02:11 : [Success]  Adding firefox files ... OK 2015-12-31 17:02:13 : [Success]  Adding chrome extensions ... OK 2015-12-31 17:02:13 : [Success]  Adding chrome files ... OK 2015-12-31 17:02:20 : [Success]  Adding GUID keys ... OK 2015-12-31 17:02:22 : [Success]  Adding Software keys ... OK 2015-12-31 17:02:22 : [Success]  Adding Product ID keys ... OK 2015-12-31 17:02:22 : [Success]  Adding IFEO keys ... OK 2015-12-31 17:02:22 : [Success]  Adding IE keys ... OK 2015-12-31 17:02:22 : [Success]  Adding FirewallPolicy keys ... OK 2015-12-31 17:02:22 : [Success]  Adding SearchScope keys ... OK 2015-12-31 17:02:22 : [Success]  Adding EIFL keys ... OK 2015-12-31 17:02:22 : [Success]  Adding SMI keys ... OK 2015-12-31 17:02:22 : [Success]  Adding AppInit keys ... OK 2015-12-31 17:02:22 : [Success]  Adding DNS keys ... OK 2015-12-31 17:02:22 : [Success]  Adding Prefixes keys ... OK 2015-12-31 17:02:22 : [Success]  Adding FileExts keys ... OK 2015-12-31 17:02:22 : [Success]  Adding DOMStorage keys ... OK 2015-12-31 17:02:22 : [Notice]  Processing services ... 2015-12-31 17:02:22 : [Notice]  Processing folders ... 2015-12-31 17:02:26 : [Notice]  Processing files ... 2015-12-31 17:02:28 : [Notice]  Processing DLLs ... 2015-12-31 17:02:28 : [Notice]  Processing shortcuts ... 2015-12-31 17:02:29 : [Notice]  Processing scheduled tasks ... 2015-12-31 17:02:29 : [Notice]  Processing registry elements ... 2015-12-31 17:02:29 : [Notice]  Processing browsers preferences ... 2015-12-31 17:02:29 : [Success]  Read C:\Users\Mao\AppData\Roaming\Mozilla\Firefox\Profiles\6o3n9pad.default\prefs.js 2015-12-31 17:02:30 : [Success]  Opened C:\Users\Mao\AppData\Local\Google\Chrome\User Data\Default\Web Data 2015-12-31 17:02:30 : [Success]  Opened  C:\Users\Mao\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences 2015-12-31 17:02:30 : [Success]  Retrieved "preferences" 2015-12-31 17:02:30 : [Success]  Retrieved "session" 2015-12-31 17:02:30 : [Success]  Retrieved "extensions" 2015-12-31 17:02:30 : [Success]  Retrieved "settings" 2015-12-31 17:02:30 : [Notice]  Scan finished without error 2015-12-31 17:02:39 : [Notice]  Clean started                                                       

Re: Adwcleaner on Windows 10 on Dell cause crash

Here is the contents of the Processes.txt after I ran AdwCleaner_Dbg_Version.exe

135| [System Process]|0 System|4 smss.exe|364 csrss.exe|528 wininit.exe|652 csrss.exe|660 winlogon.exe|744 services.exe|768 lsass.exe|816 svchost.exe|932 svchost.exe|992 dwm.exe|428 svchost.exe|644 svchost.exe|392 svchost.exe|1084 nvvsvc.exe|1160 nvwmi64.exe|1168 svchost.exe|1212 svchost.exe|1316 WUDFHost.exe|1424 igfxCUIService.exe|1436 nvxdsync.exe|1524 nvvsvc.exe|1540 svchost.exe|1668 svchost.exe|1716 spoolsv.exe|1128 dasHost.exe|2200 svchost.exe|2316 mDNSResponder.exe|2332 armsvc.exe|2340 HD-LogRotatorService.exe|2376 AppleMobileDeviceService.exe|2396

Re: Adwcleaner on Windows 10 on Dell cause crash

Ran the version you provided Xplode. Still does the BSOD. Here's the debug:

 

2016-03-26 14:02:07 : [Notice]        Scan started 2016-03-26 14:02:07 : [Success]        Internet connection is UP 2016-03-26 14:02:09 : [Success]        Loaded C:\Users\aditb\AppData\Local\Temp\sqlite.dll 2016-03-26 14:02:09 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-03-26 14:02:09 : [Success]        Database v2016-03-26.1 2016-03-26 14:02:09 : [Success]        Retrieved 1705 elements from 'chrome_extensions' table 2016-03-26 14:02:09 : [Success]        Retrieved 10 elements from 'chrome_files' table 2016-03-26 14:02:09 : [Success]        Retrieved 1120 elements from 'files' table 2016-03-26 14:02:09 : [Success]        Retrieved 976 elements from 'firefox_extensions' table 2016-03-26 14:02:09 : [Success]        Retrieved 262 elements from 'firefox_files' table 2016-03-26 14:02:10 : [Success]        Retrieved 3539 elements from 'folders' table 2016-03-26 14:02:10 : [Success]        Retrieved 36 elements from 'generic_addlyrics' table 2016-03-26 14:02:10 : [Success]        Retrieved 66 elements from 'generic_appinit' table 2016-03-26 14:02:10 : [Success]        Retrieved 216 elements from 'generic_browsefox' table 2016-03-26 14:02:10 : [Success]        Retrieved 72 elements from 'generic_crossrider' table 2016-03-26 14:02:10 : [Success]        Retrieved 290 elements from 'generic_multiplug' table 2016-03-26 14:02:10 : [Success]        Retrieved 160 elements from 'generic_mywebsearch' table 2016-03-26 14:02:10 : [Success]        Retrieved 24 elements from 'generic_vitruvian' table 2016-03-26 14:02:10 : [Success]        Retrieved 368 elements from 'registry_classes' table 2016-03-26 14:02:10 : [Success]        Retrieved 21 elements from 'registry_dns' table 2016-03-26 14:02:10 : [Success]        Retrieved 89 elements from 'registry_firewallpolicy' table 2016-03-26 14:02:11 : [Success]        Retrieved 6926 elements from 'registry_guid' table 2016-03-26 14:02:11 : [Success]        Retrieved 726 elements from 'registry_other' table 2016-03-26 14:02:11 : [Success]        Retrieved 770 elements from 'registry_productids' table 2016-03-26 14:02:11 : [Success]        Retrieved 632 elements from 'registry_run' table 2016-03-26 14:02:11 : [Success]        Retrieved 877 elements from 'services' table 2016-03-26 14:02:12 : [Success]        Retrieved 3243 elements from 'softwares' table 2016-03-26 14:02:12 : [Success]        Retrieved 997 elements from 'tasks' table 2016-03-26 14:02:12 : [Success]        Retrieved 493 elements from 'urls' table 2016-03-26 14:02:12 : [Success]        Retrieved 17 elements from 'whitelist_firefox' table 2016-03-26 14:02:12 : [Success]        Retrieved 58 elements from 'whitelist_processes' table 2016-03-26 14:02:12 : [Notice]        Closed C:\AdwCleaner\adwcleaner.db 2016-03-26 14:02:12 : [Notice]        Unloaded C:\Users\aditb\AppData\Local\Temp\sqlite.dll 2016-03-26 14:02:12 : [Notice]        ==> Looking for User profiles 2016-03-26 14:02:12 : [Success]        <== Found aditb 2016-03-26 14:02:12 : [Notice]        ==> Looking for Firefox profiles 2016-03-26 14:02:12 : [Notice]        ==> Looking for Chrome profiles 2016-03-26 14:02:12 : [Success]        <== Found C:\Users\aditb\AppData\Local\Google\Chrome\User Data\Default 2016-03-26 14:02:12 : [Notice]        ==> Retrieving global paths 2016-03-26 14:02:12 : [Success]        <== Retrieved 39 global paths 2016-03-26 14:02:12 : [Notice]        ==> Retrieving shortcut paths 2016-03-26 14:02:12 : [Success]        <== Retrieved 6 shortcut paths 2016-03-26 14:02:12 : [Success]        Added Generic.ProgramFiles 2016-03-26 14:02:12 : [Success]        Added Generic.ProgramFiles [x64] 2016-03-26 14:02:23 : [Success]        Added Generic.SystemDir [x64] 2016-03-26 14:02:23 : [Success]        Added Generic.AppDataCommonDir 2016-03-26 14:02:42 : [Success]        Added Generic.SystemDir 2016-03-26 14:02:42 : [Success]        Added Generic.Installer 2016-03-26 14:02:43 : [Success]        Added Generic.Other 2016-03-26 14:02:43 : [Success]        Added Generic.GUID 2016-03-26 14:02:43 : [Success]        Added Generic.Registry 2016-03-26 14:02:43 : [Success]        Added Generic.Chrome 2016-03-26 14:02:43 : [Success]        Added Generic.Firefox4 2016-03-26 14:02:45 : [Success]        Added Firefox extensions 2016-03-26 14:02:46 : [Success]        Added Firefox files 2016-03-26 14:02:48 : [Success]        Added Chrome extensions 2016-03-26 14:02:49 : [Success]        Added Chrome files 2016-03-26 14:03:06 : [Success]        Added GUID keys 2016-03-26 14:03:10 : [Success]        Added Software keys 2016-03-26 14:03:10 : [Success]        Added Product ID keys 2016-03-26 14:03:10 : [Success]        Added Internet Explorer keys 2016-03-26 14:03:16 : [Success]        Added FirewallPolicy keys 2016-03-26 14:03:16 : [Success]        Added SearchScope keys 2016-03-26 14:03:16 : [Success]        Added ExtensionInstallForceList keys 2016-03-26 14:03:16 : [Success]        Added SearchMenuInternet keys 2016-03-26 14:03:16 : [Success]        Added AppInit keys 2016-03-26 14:03:16 : [Success]        Added DNS keys 2016-03-26 14:03:16 : [Success]        Added Prefixes keys 2016-03-26 14:03:16 : [Success]        Added FileExts keys 2016-03-26 14:03:16 : [Success]        Added DOMStorage keys 2016-03-26 14:03:16 : [Success]        Added Run keys 2016-03-26 14:03:17 : [Success]        Added Classes keys 2016-03-26 14:03:17 : [Notice]        Services scan started 2016-03-26 14:03:17 : [Notice]        Services scan finished 2016-03-26 14:03:17 : [Notice]        Folders scan started 2016-03-26 14:03:32 : [Notice]        Folders scan finished 2016-03-26 14:03:32 : [Notice]        Files scan started 2016-03-26 14:03:36 : [Notice]        Files scan finished 2016-03-26 14:03:36 : [Notice]        DLL scan started 2016-03-26 14:03:36 : [Notice]        DLL scan finished 2016-03-26 14:03:36 : [Notice]        Shortcuts scan started 2016-03-26 14:03:38 : [Notice]        Shortcuts scan finished 2016-03-26 14:03:38 : [Notice]        Scheduled tasks scan started 2016-03-26 14:03:38 : [Notice]        Scheduled tasks scan finished 2016-03-26 14:03:38 : [Notice]        Registry scan started 2016-03-26 14:03:38 : [Notice]        Registry scan finished 2016-03-26 14:03:38 : [Notice]        Firefox preferences scan started 2016-03-26 14:03:38 : [Notice]        Firefox preferences scan finished 2016-03-26 14:03:38 : [Notice]        Chrome preferences scan started 2016-03-26 14:03:38 : [Success]        Opened C:\Users\aditb\AppData\Local\Google\Chrome\User Data\Default\Web Data 2016-03-26 14:03:38 : [Success]        Closed C:\Users\aditb\AppData\Local\Google\Chrome\User Data\Default\Web Data 2016-03-26 14:03:38 : [Success]        Read  C:\Users\aditb\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences 2016-03-26 14:03:39 : [Success]        Retrieved "preferences" 2016-03-26 14:03:39 : [Success]        Retrieved "session" 2016-03-26 14:03:39 : [Success]        Retrieved "startup_urls" 2016-03-26 14:03:39 : [Success]        Retrieved "extensions" 2016-03-26 14:03:39 : [Success]        Retrieved "settings" 2016-03-26 14:03:40 : [Success]        Retrieved "homepage" 2016-03-26 14:03:40 : [Notice]        Chrome preferences scan finished 2016-03-26 14:03:40 : [Notice]        ===> Scan finished 2016-03-26 14:06:16 : [Notice]        Clean started 2016-03-26 14:06:18 : [Notice]        Killing all processes 2016-03-26 14:06:18 : [Notice]        Attempting to close [System Process] (PID:0) 2016-03-26 14:06:18 : [Notice]        Attempting to close System (PID:4) 2016-03-26 14:06:18 : [Notice]        Attempting to close WUDFHost.exe (PID:1360) 2016-03-26 14:06:18 : [Notice]        Attempting to close igfxCUIService.exe (PID:1444) 2016-03-26 14:06:18 : [Notice]        Attempting to close IntelCpHeciSvc.exe (PID:1764) 2016-03-26 14:06:18 : [Notice]        Attempting to close spoolsv.exe (PID:1984) 2016-03-26 14:06:18 : [Notice]        Attempting to close btwdins.exe (PID:2468) 2016-03-26 14:06:18 : [Notice]        Attempting to close armsvc.exe (PID:2480) 2016-03-26 14:06:18 : [Notice]        Attempting to close BtwRSupportService.exe (PID:2488) 2016-03-26 14:06:18 : [Notice]        Attempting to close SkypeC2CAutoUpdateSvc.exe (PID:2496) 2016-03-26 14:06:18 : [Notice]        Attempting to close SkypeC2CPNRSvc.exe (PID:2504) 2016-03-26 14:06:18 : [Notice]        Attempting to close esif_uf.exe (PID:2524) 2016-03-26 14:06:18 : [Notice]        Attempting to close officeclicktorun.exe (PID:2548) 2016-03-26 14:06:18 : [Notice]        Attempting to close WavesSysSvc64.exe (PID:2928) 2016-03-26 14:06:19 : [Notice]        Attempting to close dasHost.exe (PID:2196) 2016-03-26 14:06:19 : [Notice]        Attempting to close esif_assist_64.exe (PID:3904) 2016-03-26 14:06:19 : [Notice]        Attempting to close RuntimeBroker.exe (PID:3936) 2016-03-26 14:06:19 : [Notice]        Attempting to close PresentationFontCache.exe (PID:4036) 2016-03-26 14:06:19 : [Notice]        Attempting to close SkypeHost.exe (PID:3652) 2016-03-26 14:06:19 : [Notice]        Attempting to close SettingSyncHost.exe (PID:4152) 2016-03-26 14:06:19 : [Notice]        Attempting to close dllhost.exe (PID:4452) 2016-03-26 14:06:19 : [Notice]        Attempting to close igfxEM.exe (PID:4492) 2016-03-26 14:06:19 : [Notice]        Attempting to close SearchIndexer.exe (PID:4508) 2016-03-26 14:06:19 : [Notice]        Attempting to close igfxHK.exe (PID:4516) 2016-03-26 14:06:19 : [Notice]        Attempting to close igfxTray.exe (PID:4560) 2016-03-26 14:06:19 : [Notice]        Attempting to close ShellExperienceHost.exe (PID:4628) 2016-03-26 14:06:20 : [Notice]        Attempting to close taskeng.exe (PID:5644) 2016-03-26 14:06:20 : [Notice]        Attempting to close taskhostw.exe (PID:5904) 2016-03-26 14:06:20 : [Notice]        Attempting to close taskhostw.exe (PID:6480) 2016-03-26 14:06:20 : [Notice]        Attempting to close WavesSvc64.exe (PID:6800) 2016-03-26 14:06:20 : [Notice]        Attempting to close OneDrive.exe (PID:6824) 2016-03-26 14:06:20 : [Notice]        Attempting to close vpnui.exe (PID:6944) 2016-03-26 14:06:20 : [Notice]        Attempting to close BrStMonW.exe (PID:6176) 2016-03-26 14:06:20 : [Notice]        Attempting to close BrYNSvc.exe (PID:6288) 2016-03-26 14:06:20 : [Notice]        Attempting to close CSISYNCCLIENT.EXE (PID:3916) 2016-03-26 14:06:20 : [Notice]        Attempting to close DropboxOEM.exe (PID:8104)

 

Re: Adwcleaner on Windows 10 on Dell cause crash

Hello,

Can you download BlueScreenView here, run it, then click on "View" , "HTML Report - All Items".

Then, upload the report here and post the link.

Regards,

Re: Adwcleaner on Windows 10 on Dell cause crash

Sorry for late reply:

 

Created by using BlueScreenView

Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Computer Name Full Path Processors Count Major Version Minor Version Dump File Size Dump File Time
032616-10234-01.dmp 3/26/2016 2:06:21 PM CRITICAL_PROCESS_DIED 0x000000ef ffffe001`fb7d77c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrnl.exe+142760         C:\WINDOWS\Minidump\032616-10234-01.dmp 4 15 10586 189,180 3/26/2016 2:10:23 PM
031916-8593-01.dmp 3/19/2016 5:06:35 PM CRITICAL_PROCESS_DIED 0x000000ef ffffe000`2eb197c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrnl.exe+142760         C:\WINDOWS\Minidump\031916-8593-01.dmp 4 15 10586 180,364 3/19/2016 5:07:26 PM
031916-8484-01.dmp 3/19/2016 4:58:42 PM CRITICAL_PROCESS_DIED 0x000000ef ffffe001`c70197c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrnl.exe+142760         C:\WINDOWS\Minidump\031916-8484-01.dmp 4 15 10586 186,540 3/19/2016 4:59:36 PM
031916-9500-01.dmp 3/19/2016 4:52:22 PM CRITICAL_PROCESS_DIED 0x000000ef ffffe000`547b87c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrnl.exe+142760         C:\WINDOWS\Minidump\031916-9500-01.dmp 4 15 10586 185,108 3/19/2016 4:53:21 PM
031816-8312-01.dmp 3/18/2016 5:36:49 PM CRITICAL_PROCESS_DIED 0x000000ef ffffe000`979107c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrnl.exe+142760         C:\WINDOWS\Minidump\031816-8312-01.dmp 4 15 10586 187,124 3/18/2016 5:37:53 PM
013116-9171-01.dmp 1/31/2016 4:34:05 AM CRITICAL_PROCESS_DIED 0x000000ef ffffe000`268ee7c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142770         x64 ntoskrnl.exe+142770         C:\WINDOWS\Minidump\013116-9171-01.dmp 4 15 10586 189,276 1/31/2016 4:35:00 AM
121515-8890-01.dmp 12/15/2015 1:33:13 AM CRITICAL_PROCESS_DIED 0x000000ef ffffe000`3cfb57c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrnl.exe+142760         C:\WINDOWS\Minidump\121515-8890-01.dmp 4 15 10586 186,628 12/15/2015 1:34:12 AM
121515-8906-01.dmp 12/15/2015 1:07:10 AM CRITICAL_PROCESS_DIED 0x000000ef ffffe000`584ba7c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrnl.exe+142760         C:\WINDOWS\Minidump\121515-8906-01.dmp 4 15 10586 183,524 12/15/2015 1:08:03 AM
121415-9781-01.dmp 12/15/2015 12:58:42 AM CRITICAL_PROCESS_DIED 0x000000ef ffffe001`946037c0 00000000`00000000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142760         x64 ntoskrn

Re: Adwcleaner on Windows 10 on Dell cause crash

Hello,

I've reformated the whole file here since it was cutted by the forum editor : https://up2sha.re/file?f=9YOzU2hKx2p6

Best regards,

Re: Adwcleaner on Windows 10 on Dell cause crash

Hello,

Can you upload this file on up2share and post the link? : C:\WINDOWS\Minidump\032616-10234-01.dmp

Regards,

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