CANT GET RID OF TREATS

Hello,

Please share the logfile (you can use the Log Manager from the interface -> "scan" tab > the first logfile | same for the "clean" tab).

Best regards,

I STILL HAVE THE SAME PROBLEM.

BY THE WAY I TRIED EVERYTHING YOU TOLD ME TO DO and it still doesnt work.

Every time I do a new scan it says "you have 2 threats" even if I clicked on the clean tab before.

It doesnt say you have no threats on your computer.

Please help me.

Have a great day.

Namir

Greetings,

We'll need these logfiles. Without them, we can't know which elements are not deleted.

Also, you can at least give us their names.

Thanks in advance.

Regards.

Tell me please how I can send you the log files.

Please tell me step by step how to do it

Have a great day

Namir

As requested here are the log files:

After the scan the log files are:

When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)

When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).

Have a great day.

Namir

I am not able to copy/paste using Ctrl/Cmd+V

What Cmd means.

Please help me.

I am not able to do it.

Have a great day

Namir

# AdwCleaner v6.000 - Logfile created 16/08/2016 at 20:17:41
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-16.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : owner - LENOVO-PC
# Running from : C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\3UKARA6V\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum  

The source is AdwCleaner (C32).

This log file is incomplete.

Please tell me step by step (the easy way) how the log file can be complete.

Thanks for your support.

Have a great day.

Namir

# AdwCleaner v6.000 - Logfile created 16/08/2016 at 20:17:41 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-16.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : owner - LENOVO-PC # Running from : C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\3UKARA6V\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum  

The source is AdwCleaner (C32).

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Namir BSATA, 2016-08-17 01:02:03 (UTC)

Was it the full content of AdwCleaner[C32].txt? You had a good start here.

yes it was the full content

What I have to do to get rid of the threats?

As requested here are the log files:

After the scan the log files are:

When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)

When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).

Have a great day.

Namir

 

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Namir BSATA, 2016-08-16 17:19:12 (UTC)

Can you provide us the content of these two files?

Thanks.

The C32 file is allready sent to you

the S185 file is sent via email with an attached file.

Hello,

As I told you by email, you can ginore those two remainings at the moment.

Best regards,

What I have to do to get rid of the threats

Please tell me what I have to do to get  rid of the threats.

Just ignore them at the moment, nothing worrying.

Best regards,

I want to know if AdwCleaner works on my computer for the protection even if I dont do the scan.

Thanks

Have a great day

Hello,

AdwCleaner doesn't have (yet ?) a resident protection. It only works through Scan/Clean buttons.