I've run adwcleaner multiple times and I keep getting a threat detected in HKLM/Software/Description.  After adwcleaner cleans and reboots and I rerun it, it keeps showing up the detection.  I have manually looked in the registry and cannot find that folder.  Hidden files/folder is set to show everything.  I have run rkill, tsskiller and mbam which do not find this.

how can I remove this since it keeps showing up on our network trend micro as a problem.

Paul

Re: Adwcleaner false positive?

Hello,

Can you share the whole logfile ?

Thanks,

Re: Adwcleaner false positive?

# AdwCleaner v6.020 - Logfile created 01/10/2016 at 07:53:28 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-30.1 [Server] # Operating System : Windows 7 Professional Service Pack 1 (X64) # Username : paulm - DESIGN2015 # Running from : C:\Users\Paulm.TOOLS\Downloads\adwcleaner_6.020.exe # Mode: Scan # Support : https://toolslib.net/forum



***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

No malicious task found.

***** [ Registry ] *****

Key Found:  HKLM\SOFTWARE\Description

***** [ Web browsers ] *****

No malicious Firefox based browser items found. No malicious Chromium based browser items found.

 

Re: Adwcleaner false positive?

Hello,

Can you relaunch AdwCleaner and confirm that the bug is solved ?

Best regards,

Re: Adwcleaner false positive?

no it is not solved.  I've ran it 10 times, had it reboot and it still shows up. 

Re: Adwcleaner false positive?

Can you share the logfile ? (at least the header)

Re: Adwcleaner false positive? SOLVED

ran a registry cleaner to clean up some dead software links etc.  this seemed to remove that registry entry that was throwing off adwcleaner.  reran adwcleaner and there are now no threats picked up.

Re: Adwcleaner false positive?

So, problem solved :)