locked ***

Hello,

Can you share me the logfile generated by AdwCleaner ? (in C:\AdwCleaner\)

Regards,

# AdwCleaner v5.035 - Logfile created 19/02/2016 at 09:00:12
# Updated 18/02/2016 by Xplode
# Database : 2016-02-18.5 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.035 (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : C:\Users\Owner\AppData\Local\YSearchUtil [-] Folder Deleted : C:\WINDOWS\SysWOW64\config\systemprofile\AppData\Local\YSearchUtil

***** [ Files ] *****

[-] File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\bakijjialdiiboeaknfpmflphhmljfkd [-] File Deleted : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\iagcajndpnfncplednpbnkahadegklfa

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

[-] Task Deleted : GoogleUpdateTaskUserS-1-5-21-773325539-3909646172-2599382993-1000Core [-] Task Deleted : GoogleUpdateTaskUserS-1-5-21-773325539-3909646172-2599382993-1000UA [-] Task Deleted : GoogleUpdateTaskUserS-1-5-21-773325539-3909646172-2599382993-1000Core [-] Task Deleted : GoogleUpdateTaskUserS-1-5-21-773325539-3909646172-2599382993-1000UA

***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! SearchSet

***** [ Web browsers ] *****

*************************

:: "Tracing" keys removed :: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1544 bytes] ##########

hello is it possible to read adsfix's report ?

thank you

I have no ads fix report available. How can I do that? Is it another software program? rsvp thanks.

oh ! sorry , I read that : "I chose AdsFix as it seems to verify my issues." and I thought you used AdsFix Tool ;)

Hello,

Nutech2014 :

Can you share a screenshot of this ads on the right screen ?

I also need another logfile, with ZHPDiag to get more information about which elements remain :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

I ran Windows Defender in full scan mode. It discovered Adware:Win32/EoRezo in c:\Adware\quarantine file. It found it in 6 files all the same. Is this bug coming in on the back porch of Adwcleaner?

Hello,

The "Quanratine" folder is the place where AdwCleaner makes a copy of the deleted files in case of false positive.

All elements located there are inactive.

OK thanks. Still strange.  Still having the problem. Maybe I'll contact Rogers techies again.

Hello,

I'm waiting for the ZHPDiag report :) (see my message above).

Tried to download the ZHPDiag software again and got:

Windows protected your PC

Windows Smartscreen prevented an unrecognized app from starting. Running this app might put your PC at risk.

This happens sometimes when downloading the latest version of Adware cleaner...I will have to check out Screenshot, as, never have done it before. Thanks.

Hello,

You can exceptionnaly ignore this warning from SmartScreen.

Please see this how-to for the screenshot : http://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows

Regards,

I finally got ZHP diag to download in English. Scan showed 5 Bugs found. report was locked as 1) PUP.Optional Free Soft Today 2) Toolbar.Agent 3) Heuristic Suspect

It would not Repair or Report. couldn't drag & drop or right click and ZHP screen was locked in the centre of the screen with no functions. When trying to view the items discovered a screen came up all in French again...frustration for sure..

Hello,

There should be a new file on your desktop looking like "ZHPDiag.txt". You may use it through there.

Regards,

~ ZHPDiag v2016.2.22.62 By Nicolas Coolman (2016/02/22)
~ Run by Owner (Administrator)  (2016/02/22 14:16:22)
~ Web: http://www.nicolascoolman.com
~ Facebook: https://www.facebook.com/nicolascoolman1
~ State version:  Version OK
~ Mode: Scan
~ Report: C:\Users\Owner\Desktop\ZHPDiag.txt
~ Report: C:\Users\Owner\AppData\Roaming\ZHP\ZHPDiag.txt
~ UAC: Activate ~ System startup: Normal (Normal boot) Windows 10 Home, 64-bit  (Build 10586)


---\\ Internet Browsers (2) - 0s
MFIE: Mozilla Firefox 45.0 (x86 en-US)
MSIE: Internet Explorer v11.103.10586.0


---\\ Windows Product Information (3) - 0s
~ Windows Server License Manager Script : OK
~ Licence Script File Génération : OK Windows Automatic Updates : OK


---\\ System protection software (3) - 4s
Microsoft Security Client v4.8.0204.0
Trusteer Endpoint Protection v3.5.1507.104
Windows Defender  (Activate)


---\\ System protection software (Superfluous) (1) - 4s
McAfee Security Scan Plus v3.11.292.3


---\\ System optimization software (1) - 5s
CCleaner v5.13


---\\ Surveillance software (2) - 5s
Adobe Flash Player 20
NPAPI Adobe Acrobat Reader DC


---\\ Sharing software PeerToPeer (1) - 5s
Vuze v4.5


---\\ Information on the system (6) - 0s
~ Operating System: Intel64 Family 6 Model 23 Stepping 10, GenuineIntel
~ Operating System:  64-bit
~ Boot mode: Normal (Normal boot) Total RAM: 4095.168 MB (23% free) System Restore: Activé (Enable) System drive C: has 145 GB () free of 225 GB


---\\ Connection to the system mode (3) - 0s
~ Computer Name: OWNER-PC
~ User Name: Owner
~ Logged in as Administrator


---\\ Enumeration of the disk units (2) - 0s
~ Drive C: has 145 GB free of 225 GB  (System)
~ Drive D: has 2 GB free of 12 GB

Hello,

Please upload it to Up2Share and share the generated link here.

Thanks !