The latest version becomes unresponsive during scan.

Previous version (5.036) is working fine.

Windows 7 SP1 x86

 

Re: AdwCleaner 5.037 becomes unresponsive

Hello,

Can you run it in debug mode ( Click on "Options" -> "Activate debug mode" ) then run a scan. Even if it crashes, please post the content of the file called "AdwCleaner_dbg_xxx.txt" located under C:\AdwCleaner.

Regards,

Re: AdwCleaner 5.037 becomes unresponsive

I am not an expert, but I see no problems here :

2016-02-28 20:29:52 : [Notice]        Scan started 2016-02-28 20:29:52 : [Success]        Internet connection is UP 2016-02-28 20:29:53 : [Success]        Loaded C:\Users\Zoran\AppData\Local\Temp\sqlite.dll 2016-02-28 20:29:53 : [Success]        Opened C:\Users\Zoran\AppData\Local\Temp\adwcleaner.db 2016-02-28 20:29:53 : [Success]        Database v2016-02-28.2 2016-02-28 20:29:54 : [Success]        Retrieved 1705 elements from 'chrome_extensions' table 2016-02-28 20:29:54 : [Success]        Retrieved 10 elements from 'chrome_files' table 2016-02-28 20:29:54 : [Success]        Retrieved 1094 elements from 'files' table 2016-02-28 20:29:54 : [Success]        Retrieved 973 elements from 'firefox_extensions' table 2016-02-28 20:29:54 : [Success]        Retrieved 262 elements from 'firefox_files' table 2016-02-28 20:29:54 : [Success]        Retrieved 3494 elements from 'folders' table 2016-02-28 20:29:54 : [Success]        Retrieved 36 elements from 'generic_addlyrics' table 2016-02-28 20:29:54 : [Success]        Retrieved 65 elements from 'generic_appinit' table 2016-02-28 20:29:54 : [Success]        Retrieved 206 elements from 'generic_browsefox' table 2016-02-28 20:29:54 : [Success]        Retrieved 71 elements from 'generic_crossrider' table 2016-02-28 20:29:55 : [Success]        Retrieved 290 elements from 'generic_multiplug' table 2016-02-28 20:29:55 : [Success]        Retrieved 159 elements from 'generic_mywebsearch' table 2016-02-28 20:29:55 : [Success]        Retrieved 24 elements from 'generic_vitruvian' table 2016-02-28 20:29:55 : [Success]        Retrieved 373 elements from 'registry_classes' table 2016-02-28 20:29:55 : [Success]        Retrieved 21 elements from 'registry_dns' table 2016-02-28 20:29:55 : [Success]        Retrieved 84 elements from 'registry_firewallpolicy' table 2016-02-28 20:29:56 : [Success]        Retrieved 6920 elements from 'registry_guid' table 2016-02-28 20:29:56 : [Success]        Retrieved 715 elements from 'registry_other' table 2016-02-28 20:29:56 : [Success]        Retrieved 770 elements from 'registry_productids' table 2016-02-28 20:29:56 : [Success]        Retrieved 614 elements from 'registry_run' table 2016-02-28 20:29:56 : [Success]        Retrieved 866 elements from 'services' table 2016-02-28 20:29:57 : [Success]        Retrieved 3197 elements from 'softwares' table 2016-02-28 20:29:57 : [Success]        Retrieved 979 elements from 'tasks' table 2016-02-28 20:29:57 : [Success]        Retrieved 465 elements from 'urls' table 2016-02-28 20:29:57 : [Success]        Retrieved 16 elements from 'whitelist_firefox' table 2016-02-28 20:29:57 : [Success]        Retrieved 55 elements from 'whitelist_processes' table 2016-02-28 20:29:57 : [Notice]        Closed C:\Users\Zoran\AppData\Local\Temp\adwcleaner.db 2016-02-28 20:29:57 : [Notice]        Unloaded C:\Users\Zoran\AppData\Local\Temp\sqlite.dll 2016-02-28 20:29:57 : [Success]        Retrieved 1 users 2016-02-28 20:29:57 : [Notice]        User #1 : Zoran 2016-02-28 20:29:57 : [Success]        Retrieved 3 firefox profiles 2016-02-28 20:29:57 : [Success]        Retrieved 0 chrome profiles 2016-02-28 20:29:57 : [Success]        Retrieved 36 global paths 2016-02-28 20:29:57 : [Success]        Retrieved 6 shortcut paths

Thanks.

Re: AdwCleaner 5.037 becomes unresponsive

Can you run this specific AdwCleaner version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Just run a scan. Then you will have a file called "generic.log" inside C:\AdwCleaner. Please post it's content on http://pastebin.com/ and give me the link. It will be easier to read than the previous one :-)

Regards

Re: AdwCleaner 5.037 becomes unresponsive

generic.log

http://pastebin.com/H7VZjcuB

It becomes unresponsive during 'Searching for generic elements'.

Re: AdwCleaner 5.037 becomes unresponsive

Ok I know where is the problem :-)

Can you download the previous version again? I updated it. Delete the file "generic.log" before running it. Then do a scan, and post the content of the new generic.log file which will be created ( pastebin link )

Thanks.

Re: AdwCleaner 5.037 becomes unresponsive

Ok, thanks. Can you re-download again the same version? Just run it and tell me if you still have the issue.

Re: AdwCleaner 5.037 becomes unresponsive

Still unresponsive and generic.log is the same as the first one.

Re: AdwCleaner 5.037 becomes unresponsive

Can you try again and send me generic.log content ?

Re: AdwCleaner 5.037 becomes unresponsive

Ok. It should be fixed if you try again with this version

Re: AdwCleaner 5.037 becomes unresponsive

Thanks. It is working fine. Should I wait for you to update official version or I can use this version ?

Re: AdwCleaner 5.037 becomes unresponsive

I also updated official version so you shouldn't have this issue if you re-download AdwCleaner from Toolslib or BleepingComputer.