locked CRITICAL_PROCESS_DIED

Hello,

When does this error appear ?

While using AdwCleaner, can you activate the debug mode (cf Options), then make a scan (or a clean if you are sure you want to delete the detected elements).

Then, provide me the debug log : C:\AdwCleaner_dbg_xxxxxx.log

Regards,

I download adwcleaner from bleepingcomputer and run the file. adwcleaner the opens. I activate debug mode. I do scan and it finds all sorts of bad stuff. I do cleanup. popup comes "all programs will be closed to proceed......." I click ok. Moments later it goes to a blue sceen like this http://www.reviversoft.com/blog/2013/04/critical-process-died/ . It then takes awhile for the machine to boot up again.

Adaware & Defender diabled, all programs and browsers closed. Im sorry the paste doesnt work well (not formatted)

2015-09-02 11:50:03 : [Notice]  Scan started
2015-09-02 11:50:04 : [Success] Internet connection is UP
2015-09-02 11:50:04 : [Success]  Loaded C:\Users\Jakes\AppData\Local\Temp\sqlite.dll
2015-09-02 11:50:04 : [Success]  Opened C:\Users\Jakes\AppData\Local\Temp\adwcleaner.db
2015-09-02 11:50:04 : [Success]  Database v2015-08-31.2
2015-09-02 11:50:06 : [Success]  Retrieved 6446 elements from 'guid' table
2015-09-02 11:50:06 : [Success]  Retrieved 52 elements from 'ifeo' table
2015-09-02 11:50:07 : [Success]  Retrieved 1574 elements from 'chrome_extensions' table
2015-09-02 11:50:07 : [Success]  Retrieved 62 elements from 'chrome_files' table
2015-09-02 11:50:07 : [Success]  Retrieved 949 elements from 'files' table
2015-09-02 11:50:08 : [Success]  Retrieved 1003 elements from 'firefox_extensions' table
2015-09-02 11:50:08 : [Success]  Retrieved 246 elements from 'firefox_files' table
2015-09-02 11:50:08 : [Success]  Retrieved 58 elements from 'firewallpolicy' table
2015-09-02 11:50:09 : [Success]  Retrieved 3066 elements from 'folders' table
2015-09-02 11:50:09 : [Success]  Retrieved 36 elements from 'generic_addlyrics' table
2015-09-02 11:50:09 : [Success]  Retrieved 55 elements from 'generic_appinit' table
2015-09-02 11:50:09 : [Success]  Retrieved 284 elements from 'generic_multiplug' table
2015-09-02 11:50:09 : [Success]  Retrieved 127 elements from 'generic_mywebsearch' table
2015-09-02 11:50:09 : [Success]  Retrieved 23 elements from 'generic_netfilter' table
2015-09-02 11:50:10 : [Success]  Retrieved 706 elements from 'product_ids' table
2015-09-02 11:50:11 : [Success]  Retrieved 2773 elements from 'registry_keys_values' table
2015-09-02 11:50:11 : [Success]  Retrieved 752 elements from 'services' table
2015-09-02 11:50:12 : [Success]  Retrieved 2791 elements from 'softwares' table
2015-09-02 11:50:12 : [Success]  Retrieved 778 elements from 'tasks' table
2015-09-02 11:50:13 : [Success]  Retrieved 333 elements from 'urls' table
2015-09-02 11:50:13 : [Success]  Retrieved 47 elements from 'wl_processes' table
2015-09-02 11:50:13 : [Success]  Retrieved 12 elements from 'wl_firefox' table
2015-09-02 11:50:13 : [Success]  Retrieved 3 elements from 'dns' table
2015-09-02 11:50:13 : [Success]  Retrieved 10 elements from 'domstorage' table
2015-09-02 11:50:13 : [Success]  Retrieved 42 elements from 'generic_crossrider' table
2015-09-02 11:50:13 : [Success]  Retrieved 3 elements from 'generic_sambreel' table
2015-09-02 11:50:13 : [Success]  Retrieved 12 elements from 'generic_pullupdate' table
2015-09-02 11:50:13 : [Success]  Retrieved 80 elements from 'generic_browsefox' table
2015-09-02 11:50:13 : [Notice]  Closed C:\Users\Jakes\AppData\Local\Temp\adwcleaner.db
2015-09-02 11:50:13 : [Notice]  Unloaded C:\Users\Jakes\AppData\Local\Temp\sqlite.dll
2015-09-02 11:50:13 : [Success]  Retrieved 1 users
2015-09-02 11:50:13 : [Notice]  User #1 : Jakes
2015-09-02 11:50:13 : [Success]  Retrieved 1 firefox profiles
2015-09-02 11:50:13 : [Success]  Retrieved 0 chrome profiles
2015-09-02 11:50:13 : [Success]  Retrieved 36 global paths
2015-09-02 11:50:13 : [Success]  Retrieved 4 shortcut paths
2015-09-02 11:50:13 : [Notice]  Starting generic detections ...
2015-09-02 11:50:18 : [Success]  Generic.Multiplug ... OK
2015-09-02 11:50:18 : [Success]  Generic.Sambreel ... OK
2015-09-02 11:50:19 : [Success]  Generic.MyWebSearch ... OK
2015-09-02 11:50:19 : [Success]  Generic.Vitruvian ... OK
2015-09-02 11:50:19 : [Success]  Generic.PullUpdate ... OK
2015-09-02 11:50:20 : [Success]  Generic.BrowseFox ... OK
2015-09-02 11:50:20 : [Success]  Generic.BetterSurf ... OK
2015-09-02 11:50:20 : [Success]  Generic.Piccolor ... OK
2015-09-02 11:50:20 : [Success]  Generic.DownloadProtect ... OK
2015-09-02 11:50:20 : [Success]  Generic.AddLyrics ... OK
2015-09-02 11:50:20 : [Success]  Generic.Crossrider ... OK
2015-09-02 11:50:20 : [Success]  Generic.Maintainer ... OK
2015-09-02 11:50:21 : [Success]  Other generic detections ... OK
2015-09-02 11:50:24 : [Success]  Adding firefox extensions ... OK
2015-09-02 11:50:24 : [Success]  Adding firefox files ... OK
2015-09-02 11:50:26 : [Success]  Adding chrome extensions ... OK
2015-09-02 11:50:26 : [Success]  Adding chrome files ... OK
2015-09-02 11:53:29 : [Success]  Adding GUID keys ... OK
2015-09-02 11:53:33 : [Success]  Adding Software keys ... OK
2015-09-02 11:53:33 : [Success]  Adding Product ID keys ... OK
2015-09-02 11:53:33 : [Success]  Adding IFEO keys ... OK
2015-09-02 11:53:34 : [Success]  Adding IE keys ... OK
2015-09-02 11:53:34 : [Success]  Adding FirewallPolicy keys ... OK
2015-09-02 11:53:34 : [Success]  Adding SearchScope keys ... OK
2015-09-02 11:53:34 : [Success]  Adding EIFL keys ... OK
2015-09-02 11:53:34 : [Success]  Adding SMI keys ... OK
2015-09-02 11:53:34 : [Success]  Adding AppInit keys ... OK
2015-09-02 11:53:34 : [Success]  Adding DNS keys ... OK
2015-09-02 11:53:34 : [Notice]  Processing services ...
2015-09-02 11:53:34 : [Notice]  Processing folders ...
2015-09-02 11:53:48 : [Notice]  Processing files ...
2015-09-02 11:53:52 : [Notice]  Processing shortcuts ...
2015-09-02 11:53:55 : [Notice]  Processing scheduled tasks ...
2015-09-02 11:53:55 : [Notice]  Processing registry elements ...
2015-09-02 11:53:56 : [Notice]  Processing browsers preferences ...
2015-09-02 11:53:56 : [Notice]  Scan finished without error
2015-09-02 11:54:18 : [Notice]  Clean started
2015-09-02 11:55:16 : [Notice]  Killing all processes  

I just want to add that i want to get rid off ads by DNSunlocker and another one that opens a new browsertab with various get rich quick schemes or earn plenty dollars when you click on links in legitmate webages like download.com.

Can you give me the Clean reports ? ( C:\AdwCleaner\AdwCleaner[Cx].txt )

Host them on https://up2sha.re and give me the generated links.

Regards,

No [Cx] file was created. Only [Sx]

https://up2sha.re/file?f=vlL73Mpdw8Y2

Thanks.

1. Launch Powershell from the Applications Menu
2. Write the following command in the opened window and press [Enter] :

Get-Process | Out-File Processes.txt

 In your personal folder (C:\Users\Jakes), you should get a file called Processes.txt. Please paste it here or host it on Up2Share as before.

Regards,

Done.

https://up2sha.re/file?f=CLg6CmaL4rNj

Hello,

Sorry for the delay.

It should be better with the latest release, v5.008. Can you confirm this ?

Regards,

Hello,

Can you execute this version of AdwCleaner : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleanerDbg.exe

Run the scan, then click on "Clean". The computer should crash but you will have a text file called ProcessesKilled.txt under C:\

Please post its content.

Regards,

Hello. Newbie here. Any updates on this problem? I run Windows 10 on Dell XPS and Adwcleaner 5.025 causes mine to crash, reboot with critical process died message. Thank you!

Hello,

Can you run this specific version of AdwCleaner : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_Dbg_Version.exe

Simply run the scan, then the clean. Your computer should crash but you will have a file called "Processes.txt" under C:\

Please post its content in your next reply.

Regards,

Hello, I have the same error. I run the debug version of the adwcleaner and the file Processes.txt created under C has:

104| [System Process]|0 System|4 smss.exe|400 csrss.exe|644 wininit.exe|768 csrss.exe|780 services.exe|840 lsass.exe|868 winlogon.exe|964 svchost.exe|1020 svchost.exe|372 dwm.exe|744 svchost.exe|836 svchost.exe|252 atiesrxx.exe|1080 atieclxx.exe|1232 svchost.exe|1272 svchost.exe|1280 svchost.exe|1288 svchost.exe|1428 igfxCUIService.exe|1532 RtkAudioService64.exe|1656 RAVBg64.exe|1772 RAVBg64.exe|1784 svchost.exe|1888 spoolsv.exe|1920 IntelCpHeciSvc.exe|1504 svchost.exe|2148 isaHelperService.exe|2156 svchost.exe|2168 mfevtps.exe|2288 ibtsiva.exe|2296                                                                                                                                                                 Any idea?. Thank you in advance.

Angels

Hello,

Looks like the file is incomplete. Can you upload processes.txt here and give me the link ?

Regards,

The register that takes adwcleaner is in the link: https://up2sha.re/file?f=lxXDCnSUv0lW

The process file is in the link: https://up2sha.re/file?f=xywzcUVtFpar

thank you

Angels

Hello,

Press Windows + R , then type eventvwr.msc /s

Search for events related to "Critical process died" ( it should be under "Critical category" )

Can you tell me if you find events related to it ? If so, can you provide me with those informations ( double click on the event, then on "Details" and copy/paste the content )

Regards,

Nombre de registro:System Origen:        Microsoft-Windows-Kernel-Power Fecha:         11/01/2016 16:25:20 Id. del evento:41 Categoría de la tarea:(63) Nivel:         Crítico Palabras clave:(70368744177664),(2) Usuario:       SYSTEM Equipo:        DESKTOP-JSJB70T Descripción: Se reinició el sistema sin apagarlo limpiamente primero. Este error puede producirse si el sistema dejó de responder, se bloqueó o se interrumpió el suministro eléctrico de forma inesperada. XML de evento: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">   <System>     <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />     <EventID>41</EventID>     <Version>3</Version>     <Level>1</Level>     <Task>63</Task>     <Opcode>0</Opcode>     <Keywords>0x8000400000000002</Keywords>     <TimeCreated SystemTime="2016-01-11T15:25:20.407488700Z" />     <EventRecordID>964360</EventRecordID>     <Correlation />     <Execution ProcessID="4" ThreadID="8" />     <Channel>System</Channel>     <Computer>DESKTOP-JSJB70T</Computer>     <Security UserID="S-1-5-18" />   </System>   <EventData>     <Data Name="BugcheckCode">239</Data>     <Data Name="BugcheckParameter1">0xffffe00038ebb7c0</Data>     <Data Name="BugcheckParameter2">0x0</Data>     <Data Name="BugcheckParameter3">0x0</Data>     <Data Name="BugcheckParameter4">0x0</Data>     <Data Name="SleepInProgress">0</Data>     <Data Name="PowerButtonTimestamp">0</Data>     <Data Name="BootAppStatus">0</Data>   </EventData> </Event>

Can you download again AdwCleaner and tell me if you still face this issue ?

I download the new version, it reboots too, when I press the clean option.

Nombre de registro:System Origen:        Microsoft-Windows-Kernel-Power Fecha:         11/01/2016 19:36:02 Id. del evento:41 Categoría de la tarea:(63) Nivel:         Crítico Palabras clave:(70368744177664),(2) Usuario:       SYSTEM Equipo:        DESKTOP-JSJB70T Descripción: Se reinició el sistema sin apagarlo limpiamente primero. Este error puede producirse si el sistema dejó de responder, se bloqueó o se interrumpió el suministro eléctrico de forma inesperada. XML de evento: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">   <System>     <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />     <EventID>41</EventID>     <Version>3</Version>     <Level>1</Level>     <Task>63</Task>     <Opcode>0</Opcode>     <Keywords>0x8000400000000002</Keywords>     <TimeCreated SystemTime="2016-01-11T18:36:02.048696900Z" />     <EventRecordID>964492</EventRecordID>     <Correlation />     <Execution ProcessID="4" ThreadID="8" />     <Channel>System</Channel>     <Computer>DESKTOP-JSJB70T</Computer>     <Security UserID="S-1-5-18" />   </System>   <EventData>     <Data Name="BugcheckCode">239</Data>     <Data Name="BugcheckParameter1">0xffffe0010d535540</Data>     <Data Name="BugcheckParameter2">0x0</Data>     <Data Name="BugcheckParameter3">0x0</Data>     <Data Name="BugcheckParameter4">0x0</Data>     <Data Name="SleepInProgress">0</Data>     <Data Name="PowerButtonTimestamp">0</Data>     <Data Name="BootAppStatus">0</Data>   </EventData> </Event>

Any more ideas?

Thank you

Hello All,

Urgently need solution for the same,any help please?

All Ads keep popping up tried using Adwcleaner when clicking on Clean blue screen pops up critical process died and laptop reboots

Hello,

Can you run this specific AdwCleaner's version ? : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Please select "Activate debug mode" in "Options" menu then run the scan, then the clean. Even if the program crashes, you should have a file called "Debug_XXXXXX.txt" directly under C:\AdwCleaner.

Post its content in your next reply.

Regards,