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on AdwCleaner's page

from Overkill, (22 december 2015)

Hey Xplode, been using this to nuke malware for a LONG time, and I'd like to thank you for the time and energy you put into this. Is there any chance you can whitelist Kaseya software in your process killer so that remote techs don't lose connection while running this? "%programfiles(x86)%\Kaseya Remote Control" and "%programfiles%\KaseyaAgent\{AGENTGUID}\" on 64-bit machines (no x86 on 32-bit) are the root directories used. I could send you specific information via PM if you'd like :)

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from dmapdm, (15 august 2015)

merde houps avg m'a killé mon processus adwcleaner... le salaud :)

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on AdwCleaner's page

from ****, (20 march 2015)

After running AdwareCleaner, cleaning most of the results, and rebooting, this is what s going on
My BitComet (torrents) clients still works fine, but everything else internet-related doesnt seems to connect, like Skype, Avast updating, and all browsers.
Is there any way to reverse the process?
Thank You

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on AdwCleaner's page

from MijSnave, (14 march 2015)

AdwCleaner works really well. Thank you! It would be great if you could add SimpleHelp 4.2 Remote Access service to the whitelist. I get disconnected from the remote computer during the cleaning process. This is remote support software similar to TeamViewer and others. Thank you!

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on AdwCleaner's page

from tgeri, (09 march 2015)

Dear Xplode!

I LOVE AdwCleaner it helps me a lot! I love that it first kills almost all processes in order to do a good job after. In older versions it terminated the TeamViewer applications process too but I noticed that now it trusts TV so it leavs it alone. This is great! As I understand there is a "whitelist" for apps that won't be terminated before a clean? If so I would like to propose a new addition to this list: Ammyy. Ammyy is just like TV: a legit remote admin app. It has a free version also I think a lot of people use it. Sometimes I user it instead of TV but now I can't run Adw through it because then I "close my self out" of the computer: without "local" user interaction I won't be able to get back in the computer after I click ADW Clean. Their website: http://www.ammyy.com/en/
What do you think? Thanks for your answer in advance and KEEP UP THE GOOD WORK! Thank you in the name of all the users of ADW!

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on AdwCleaner's page

from Psajko, (04 march 2015)

Not responding when scanning web browsers.I have to kill process in Task Manager. I don't know if it is connected,
but recently I updated Avast. Windows 7 x86

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on AdwCleaner's page

from Me1, (02 february 2015)

I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:

"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"

I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.

Thank you for fixing the issue, and for this very useful program.

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on AdwCleaner's page

from Me1, (24 january 2015)

AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks

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on AdwCleaner's page

from ****, (24 january 2015)

After running you program the only things I could see listed were the files under the files tab. I selected them and selected the clean button. Your program cleaned them, closed my computer and rebooted. All seemed well until I went into my task manager. To my surprise under the processes tab, 82 Background Processes were listed in addition to 5 Apps. Many seemed to be duplicates (25) (Google Chrome (32 bit). Is this normal? Was it a mistake to delete those files? If so can it be reversed? If not why wasn't there a strong warning stating the consequences?

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on AdwCleaner's page

from seanb1979, (01 december 2014)

Can you please include screenconnect in your ignored processes? Just recently adwcleaner started targeting screen connect for removal. This is one of the most popular remote connection utilities out there so you should be able to ignore it. Their site is screenconnect.com.

Also, I'm surprised so many people are using XP still. I can understand using it on an isolated production system, but for everyone else, I think it's time to move on.