Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########
After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.
Here is the error message that occurs during the broswer cleanup. It appears to be happening right before Firefox cleanup.
[Window Title]
Aut2Exe
[Main Instruction]
Aut2Exe has stopped working
[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
[Close program]
Here is a log showing what was found on a PC that I had it crash on.
# AdwCleaner v3.303 - Report created 07/08/2014 at 15:00:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Robert - MAINPC
# Running from : C:\A.I.R\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : CltMngSvc
***** [ Files / Folders ] *****
File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\374311380
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Robert\AppData\Local\SearchProtect
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Trymedia Systems
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Trymedia Systems
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Trymedia Systems
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17126
-\\ Google Chrome v36.0.1985.125
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User
I verified AdwCleaner v3.302 works OK, but v3.303 CRASHES on Windows 7 Ultimate SP1 32 bit.
=8-(
Adwcleaner v3.303 - CRASHES on Windows 7 Ultimate Service Pack 1 (32-bit). Your previous version worked just find and OK. What happened?
Hotspot Shield
https://gambetto.de/image/OF
https://gambetto.de/image/O0
https://gambetto.de/image/O3
***** [ Dienste ] *****
Dienst Gefunden : hshld
Dienst Gefunden : hsstrayservice
Dienst Gefunden : hsswd
***** [ Dateien / Ordner ] *****
Ordner Gefunden : C:\Program Files (x86)\hotspot shield
Ordner Gefunden : C:\ProgramData\hotspot shield
Ordner Gefunden : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Ordner Gefunden : C:\Users\Waldijs\AppData\Roaming\hotspot shield
Ordner Gefunden : C:\Windows\SysWOW64\hotspot shield
***** [ Tasks ] *****
***** [ Verknüpfungen ] *****
***** [ Registrierungsdatenbank ] *****
Schlüssel Gefunden : HKCU\Software\anchorfree
Schlüssel Gefunden : [x64] HKCU\Software\anchorfree
Schlüssel Gefunden : HKLM\Software\hotspotshield
Schlüssel Gefunden : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Is there a way to get this with instructions and window dialog in English? I'd be very grateful. Unfortunately that's my singular language. Would love to use this program. Upgraded my hard drive and when cloned from smaller drive, lost ability to do Windows Update. Thinking it thinks it's a pirated copy of Windows Vista. However, it is a valid copy. Just moving to bigger drive. Thanks for any help.
Bonjour,
Problème avec la version v3.215: suppression de "Google toolbar" et du dossier C:\Users\Eden\Documents\Aimersoft Video Converter Ultimate, toujours pas résolu.
Sans compter qu'il trouve indéfiniment les mêmes clés:
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Clé Supprimée : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Clé Supprimée : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Clé supprimés, mais qui sont à nouveau là dès le contrôle suivant, ça tourne en boucle!!!
Clé Présente : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Clé Présente : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}
Clé Présente : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Tout ceci n'apparait pas avec la version v.3.212
De ce fait, tant que les problèmes ne seront pas stabilisé, j'utiliserais la version 3.212 qui la plus stable depuis la version 3.211
Bonne soirée
Bonsoir
Petit problème avec AdwCleaner que j'aime beaucoup
Norton signal : Discovered:
January 13, 2014
Updated:
January 13, 2014 9:19:06 AM
Type:
Trojan, Virus
Infection Length:
Varies
Systems Affected:
Windows 2000, Windows 7, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows Server 2008, Windows Vista, Windows XP
Du coup impossible de le lancer sans fermer Norton
C'est arrivé à quelqu'un d'autre s'il vous plait?
Merci
Bonne soirée
@cocochepeau
Bonjour,
La nouvelle version 3.214 (de ce jour) supprime toujours le dossier: C:\Users\Eden\Documents\Aimersoft Video Converter Ultimate.
Pour le reste, rien à signalé pour le moment (Windows 7 pro 64).
Bonne journée
