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Hello,

Please share the logfile (you can use the Log Manager from the interface -> "scan" tab > the first logfile | same for the "clean" tab).

Best regards,

re ;-)

Je ne dispose pas de l'outil Powershell sur ce PC...

Rapport [debug]

2016-08-13 18:55:50 :     <INFO>    [main] - Saving current options to the configuration file

2016-08-13 18:55:52 :     <INFO>    [main.gui] - Scan requested

2016-08-13 18:55:52 :     <INFO>    [scan] - Running from: C:\AdwCleaner

2016-08-13 18:55:52 :     <INFO>    [scan] - Progress: 0%

2016-08-13 18:55:52 :    ...

Hello,

v6 nice, light and fast. Kudos.

However, scan (attached below) detected 2 PUP in DYMOLabelFrameworkIEPlugin.dll, shown by VirusTotal as "clean".

Question: FP or deleteable ?

Thanks and best regards,

Bellacoscia

=================================================

# AdwCleaner v6.000 - Logfile created 13/08/2016 at 13:08:33
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-12....

1) The folders will be deleted and the files as well.

2) There were no shortcuts on my test system and that's why they are not in the log. Otherwise they would be deleted.

If AdwCleaner don't delete those files on your system:

1) Check that you use the latest version of the program and please share the whole logfile.

2) Please write what files are not deleted.  

Bonjour, depuis peu mon ordinateur a été infecté par MPC Cleaner et ses composants. Il est impossible de naviguer sur Internet à cause de leur pub et il ralentit le PC considérablement. J'ai déjà essayer plusieurs méthodes :

- Adwcleaner

-ZHPcleaner

-Le fichier Uninstall.exe est introuvable

-Quand j'essaye de supprimer le dossier dans Program Files il me dit que je doit avoir une permission...

but files and shortcuts is not removed

AdwCleaner and now finds and removes it, for example log

# AdwCleaner v5.201 - Logfile created 12/08/2016 at 09:07:29
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-12.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (X86)
# Username : User - A75751305
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner_5.201.exe
# Option : Scan
# Support : https://too...

Sure, here it is :

AdwCleaner v5.201 - Logfile created 11/08/2016 at 17:22:48 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-10.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Arlette - ARLETTE-PC # Running from : E:\Downloads\ADW cleaner\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

*****...

Hello,

Can you share the whole logfile please ? (Usually from C:\AdwCleaner\).

Thanks,