I clicked on a springfiles virus searching for "modensa cot instructions". Doh!
My first clean has the following log. I have cleaned several times since and it says I am clean. But I am still getting lots of redirects and occasional Chrome freezing whilst I am asked to call the Microsoft certified technician.
Thanks in advance.
# AdwCleaner v5.036 - Logfile created 27/02/2016 at 23:10:23
# ...Hello,
You got the right reaction to ask to your IT support before sharing your bank account.
Do you remember (or still have) the software they use to take control of your computer ?
Can you copy/paste here the AdwCleaner logfile ? (in C:\AdwCleaner\) ?
who were very helpful and said it had been a conflct problem with another application called Weeble.
Was it http://www.weebly.com ?
...
I'm not an incredibly experienced user in downloading new applications etc.
Today (Tuesday 1st March I was working on a problem with my new (first time) website that I built yesterday using Siteground as the host organisation and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bulgaria ? ) who were...
I'm not an incredibly experienced user in downloading new appications etc.
Today (Tuesday 1st March I was working on a problem with my new (first time) website that I built yesterday using Siteground as the hosrt organisaiton and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bugaria ? ) who were ...
Hello,
Sorry for the delay.
We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :
I also updated official version so you shouldn't have this issue if you re-download AdwCleaner from Toolslib or BleepingComputer.
Ok I know where is the problem :-)
Can you download the previous version again? I updated it. Delete the file "generic.log" before running it. Then do a scan, and post the content of the new generic.log file which will be created ( pastebin link )
Thanks.
I am not an expert, but I see no problems here :
2016-02-28 20:29:52 : [Notice] Scan started 2016-02-28 20:29:52 : [Success] Internet connection is UP 2016-02-28 20:29:53 : [Success] Loaded C:\Users\Zoran\AppData\Local\Temp\sqlite.dll 2016-02-28 20:29:53 : [Success] Opened C:\Users\Zoran\AppData\Local\Temp\adwcleaner.db 2016-02-28 20:29:53 : [Success] Databas...
Hello,
Can you run it in debug mode ( Click on "Options" -> "Activate debug mode" ) then run a scan. Even if it crashes, please post the content of the file called "AdwCleaner_dbg_xxx.txt" located under C:\AdwCleaner.
Regards,
If they think "Uninstall" button uninstalls the detected adware, it's that :
1) The helper didn't give clear instructions
2) They didn't read the documentation
Translation will be updated in v5.037.
Regards,