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Hello,

Sorry for the delay.

Can you share a screenshot of what you see?

Thanks,

Greetings,

I invite you to read the announcement regarding Pre-installed software by following this link: https://forums.malwarebytes.com/topic/249679-adwcleaner-74/

You should also be able to retrieve "lost" files from the Quarantine.

If you want to manually reinstall HP Support Assistant, you don't need to call HP for their assistance, you can follow this link: https://www8.hp.com/us/en/ca...

Still having problems with latest download.Scan continues to pickup pre-installed software from HP which I DO NOT WANT to remove.  The 1st time I did that it deleted an important self diagnostic product called HP Support Assistant.  It took me forever to reinstall and I'm not sure that it's complete.  I cannot afford to call HP for their assistance.

Right now the dashboard shows 143 total dete...

should have put them in the quarantine folder..search them in it

;)

HOW???????

After new version runs it is not retained by system.  Old version still in place.  

After downloading the new version, the product kept picking up my HP Support Assistant and one other HP Framework item as pre-installed software.  So I thought I followed the instructions, but somehow it deleted those HP items and would not let me restore them.  I have now been trying to restore the...

..there is a BUG...if you add an exception then in options - impostazioni- the 3 tabs on the  bottom

to add exception or to modify it or to delete it are all grey NON clickable..

WHY..??!!

:(

Hello! congratulations on joining this forum.

Greetings,

I invite you to first use the latest versoin of AdwCleaner (available here: https://toolslib.net/downloads/finish/1-adwcleaner/). Feel free to post your scan log here if you want confirmation before pushing the clean button.

The v6 is probably using an outdated detection database.

Regards,

Hi there, I have just scanned my notebook and AdwCleaner v6.046 tells me Auslogics DIsk Defrag is malware, is that correct?

Thank you very much,

Bonjour à tous, je suis un nouvel arrivant sur le forum. S'il ne s'agit pas du bon forum pour poser des questions, veuillez me pardonner.

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