Re: vers 7.0

in the folder -quarantine- i have two other folders :

registry

files

and both are empty NOW

probably when i found,as per yr tool's issue, 162 objects and i was not in the condition of choose clearly one of them delete, as i have well explained in my past posts here yr tool at the tab tools-quarantine showed a blank empty window when there were 162 obj deleted and the quarantine folder was n...

Re: AdwCleaner signature

Hello, 

Here is the logfile that was displayed:

== Scan for security software untrusted certificates | Support: <mailto:untrustedcerts@fr33tux.org> == This software will look for known security vendor certificate in the Windows Untrusted Store and remove the legit ones. This should allow your security software to launch again properly.

========= 03D22C9C66915D58C88912B64C1F984B8344EF09 [!] F...

Re: PUP.Legacy.Optional - 3 Threats Identified

Ran v7. This time only found two elements -- same file "PUP.LEGACY.OPTIONAL". Computer restarted after I clicked clean/remove option. When I ran scan again, same two objects were found. If you can think of any options, please advise. If think running scans in safe mode w/networking is best option, I'll give that a shot.

Thanks again for all the help. 

Re: PUP.Legacy.Optional - 3 Threats Identified

Sure thing -- link as follows:

https://up2sha.re/file?f=zm5Fq0f2

Please advise if that's not what you're referring to.

Re: vers 7.0

Can you share the file C:\AdwCleaner\Qarantine\Quarantine.info?

Thanks,

Re: AdwCleaner signature

Hello,

Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)

Thanks,

Re: PUP.Legacy.Optional - 3 Threats Identified

Thank you for the feedback. I ran the MB check and uploaded the zip file. Didn't get confirm when uploaded the zip and may have submitted more than once -- please advise if you did not receive it.

 

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Re: AdwCleaner signature

You sure you are downloading it from an official source?  https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.

Re: PUP.Legacy.Optional - 3 Threats Identified

Hello,

Can you run this software instead: https://support.malwarebytes.com/docs/DOC-1375 ?

It will grab you all your logfiles in one zip file, you'll just need to send me this zip file using https://up2sha.re

Best regards,