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Bonjour,

Pouvez-vous utiliser MB-Check: https://support.malwarebytes.com/docs/DOC-1375

Hebergez le fichier genere sur https://up2sha.re/

Merci,

Thanks! What files from firefox profile should I upload? Logs:

MalwareBytes: https://pastebin.com/8Cr1dNMP

AdwCleaner: https://pastebin.com/NatkW1J6

Addons: https://pastebin.com/4ZgCDJsT

EDIT: I just checked gearbest.com and now the page loads. I don't know what happened, but it's fixed.

Hi.

I'm experiencing a crash when I want to scan. It happened with the last 4 versions.

Here are the logs from windows, and AdwCleaner :

Signature du problème :   Nom d’événement de problème:    APPCRASH   Nom de l’application:    adwcleaner_7.0.4.0.exe   Version de l’application:    7.0.4.0   Horodatage de l’application:    59f3de9c   Nom du module par défaut:    adwcleaner_7.0.4.0.exe   Ve...

This is the only log available that says clean. This was done when he removed ALL check marks from all items found. Otherwise, when he removed check marks only from the registiry section the program did not go through with clean it just shut down. .

Hello,

This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.

---

notnats, 2017-1...

Update:

As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/

I had my friend try this suggestion;

Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.

It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Greetings,

Sorry for the late answer.

Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.

This issue is known and will be resolved with the release of the 7.1 version.

Regards.

Hello,

About Windows XP, please check the  following link: https://www.microsoft.com/en-us/windowsforbusiness/end-of-xp-support

This could be a worm (Network virus). And you might need to reflash your routers software. Check your network settings or network device and see if there are static IP's in place. Could you try disconnecting from the network, cleaning up your PC with Malwarebytes and Adwcleaner, restart PC and see if the issue persists? If it doesn't, try connecting to a different network and see if it happens...

This could be a worm (Network virus). And you might need to reflash your routers software. Check your network settings or network device and see if there are static IP's in place. Could you try disconnecting from the network, cleaning up your PC with Malwarebytes and Adwcleaner, restart PC and see if the issue persists? If it doesn't, try connecting to a different network and see if it happens ...