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Bonjour,

Pouvez-vous lancer un nettoyage après avoir décoché les éléments du registre ?

Cordialement.

Bonjour,

Pouvez-vous partager le rapport d'analyse de AdwCleaner ?

Merci.

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cocochepeau, 2017-09-22 16:56:49 (UTC)

Bonsoir, 

Je vous partage le rapport ........... ;)  Toujours le même problème au nettoyage.  

# AdwCleaner 7.0.2.1 - Logfile created on Fri Sep 22 18:52:08 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 09-20-2017.1 # Running on Windows 10 Enterprise Insider Previ...

Bonsoir, 

J'ai un problème que je n'arrive pas à corriger, lorsque que je lance ADW il me fait une analyse, ensuite un rapport.

Et lorsque que je clique sur nettoyer, j'ai ce message.......... "Caught unhandled unknown exception" !!! 

Avez vous une solution ? Merci 

Windows 10 Version 1703 version 16278.1000

Thanks für your reply!

MalwareBytes 3.0 is as far as it seems to me free software too?

If I install Malwarebytes 3.0 in order to scan my PC ... will there be any conflict with McAffee LifeSave?

I assume not because I already have McAffee LifeSave and AdwCleaner in parallel on my PC since years ...

Please advise  ... thanks again in advance!

Hello,

Thanks. Everything is fine.

Regards.

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cocochepeau, 2017-09-20 13:10:21 (UTC)

Thanks glad to know :)

Hello,

This is out of the scope of AdwCleaner. I invite you to use Malwarebytes 3 for this issue: https://toolslib.net/downloads/viewdownload/309-malwarebytes/

Here are some more informations about CCleaner 5.33: https://blog.malwarebytes.com/security-world/2017/09/infected-ccleaner-downloads-from-official-servers/

Feel free to ask if you need more details/help.

Regards.

Greetings,

First of all, sorry for the late answer.

Can you share the scan logfile as well? Thanks.

Regards.

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cocochepeau, 2017-09-19 06:55:31 (UTC)

# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [...

Just used your software for the 1st time it looked good even thow missing was some but cloud not connect i to my wifi so i gave up for now

Hello,

I've got two more questions:

1. Are you behind some sort of proxy?
2. Are you able to click on the provided link "Your download will start shortly... It does not work? Click here!"?

Regards.

Hello,

As asked by fr33tux, we need the scan and clean logfiles in order to restore your files.

Regards.