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hello it seems your version of windows is not up to date , update it with this link : Windows 10 clicking "Update now"

using it and testing it on a virtual machine doesn't cause problems

1) Using ClearLNK tool repair following links and attach tool's report to your message.

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
C:\Users\Natascha\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
C:\Users\Natascha\AppData\Roaming\Microsoft\Internet Explorer\Quick Lau...

Hello,

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST/FRST64...

1)  I recommend to uninstall this:

Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Unity Web Player (HKU\S-1-5-21-336042120-3881833094-1070839671-1001\...\UnityWebPlayer) (Version: 4.6.1f1 - Unity Technologies ApS)

2)   

Download fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST/F...

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Hello,

1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
2. Launch Malwarebytes from your desktop
3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
4. Tab Scan choose Threats scan, click on Start scan.
5. If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do ...

Hi,

I need some help on the AdwCleaner. The following 6 registry entries keep appearing in the scan log even though I have clicked on Clean option. I have run the Scan and Clean process for many times but it does not solve the problem.The strange thing is that If I manually search the registry entry using regedit (I searched for "0A167702A96FE1D4DA3296FCA77354D9"), it can't find anything.

Any...

Greetings,

I presume you're using Google Chrome as web browser?

You should be able to pass through the security warning and download AdwCleaner. Can you please show me a screen capture of this alert?

Thank you.

Regards.

My AdwCleaner 6.0.3.0 download from the ToolsLib website is giving a security warning. I am happy with the service and the software but I need a safe download for Windows XP, as my XP computer and Google browser are no longer supported. I can't afford to upgrade my old Dell computer at this stage. Your help please?

bonsoir,

désolé freetux mais le nettoyage a ete un échec . il a bloqué plusieurs heures puis message d'erreur et fermeture de l'application . :(