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Hello,

Can you share the debug logfile too ? (Launch AdwCleaner -> Tools -> Options. Tick "Debug" in mode section. Then, do a scan and a clean, and share me the file C:\AdwCleaner\AdwCleaner_Debug.log.)

Best regards,

Hello,

@Proton: I'm sending you an email with the coming release which includes the fix for this issue.

Thanks a lot regist for the help :)

Best regards,

https://up2sha.re/file?f=KPfXzRCIfnZW

Can you launch AdwCleaner, click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan.

When the crash occured, please host the file C:\AdwCleaner_Debug.log on https://up2sha.re/ and share the generated link here.

Hello Guys ,

I found a bug related to Firefox browser.

When I start scanning my system the scanner stops with error message:

"Error: Array variable has incorrect number of subscripts or subscript dimension range exceeded."

The program crashes after closing this message box.

When I uninstal the Mozilla FireFox browser adwcleaner works fine.When I install back FireFox same problem appears ag...

Hello,

Thanks for the debug log. I'm working on it, and keep you informed asap (48-72 hours).

Sorry for the inconvenience,

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

• Activate the options with Tools > Options > "Debug" in "Mode" section,
• Do a scan and a clean,
• Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

• C:\AdwCleaner\AdwCleaner_Debug.log
• C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...