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Bonjour. Il m'ai impossible, pour le moment, de me débarasser d'une infection que j'ai eût avec Google Chrome. Malgrés toutes les tentatives avec AdwCLEANER. 

Voici le rapport. Merci de votre aide.

# AdwCleaner v6.030 - Rapport créé le 24/11/2016 à 17:13:20 # Mis à jour le 19/10/2016 par Malwarebytes # Base de données : 2016-11-24.1 [Serveur] # Système d'exploitation : Windows 8.1 Pro ...

After running the adware cleaner this morning, it came back identifying WinZip programs folders as a malware.

Could that be false identification?

Here is the part of the log:

Folder Found:  

C:\Program Files\WinZip Folder Found:  C:\ProgramData\WinZip Folder Found:

 C:\ProgramData\Application Data\WinZip Folder Found:  

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinZip  

can...

Hello,

Thanks!

Please do the following:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab, c...

# AdwCleaner v6.030 - Logfile created 21/11/2016 at 18:59:50 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-20.1 [Server] # Operating System : Windows 7 Home Premium Service Pack 1 (X64) # Username : Användaren - ANVÄNDARENS # Running from : C:\Users\Användaren\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwareb...

After running AdwCleaner windows 10 does not start up. I see the windows logo at start/restart but it does not get to the logon screen but starts flashing. 

I have now the same situation with two laptops. I am very certain that it is due to AdwCleaner because the issue appeared on the second laptop immediately after running AdwCleaner. I think it is due to the removal of a map "Windows/sources...

Hello,

AdwCleaner doesn't offer any "resident protection" (yet?). You can only use it "on-demand" for now, using the following documentation: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Greetings,

Here is what we're going to try:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab...

Bonjour,

Merci d'avance :)

bonne soirée

Hi there, I have run the scan couple times, the last time with the box "debug mode" ticked and here is what came up. Can you please help me solve this where the problem might be?  

2016-11-11 11:50:11 :     <INFO>    [main] - Saving current options to the configuration file 2016-11-11 11:50:13 :     <INFO>    [main.gui] - Scan requested 2016-11-11 11:50:14 :     <INFO>    [scan] - Running fro...

Bonjour,

effectivement je n ai pas pensé à  désactiver mon antivirus. J utilisé Avast ( gratuit)

j'essai de repasser Adwcleaner en le désactivant et je reviendrai vers vous, pour vous tenir au courant. 

Bonne journée.