Hello,
Hm.
Can you generate a ZHPDiag logreport to get more informations on your system ?
Best regards,
Hello,
Sorry for the delay.
Can you relaunch AdwCleaner, click on Options and tick "Reset TCP/IP settings" and "Reset Proxy settings". Then, do a scan followed by a Clean. The computer should reboot, and the logfile will appears then.
Please share it here as above.
Best regards,
fr33tux, 2016-07-06 21:04:52 (UTC)
still encountered same problem. here is the logfile https://mega.nz/#!FMlj...
Hello,
Sorry for the delay.
Can you relaunch AdwCleaner, click on Options and tick "Reset TCP/IP settings" and "Reset Proxy settings". Then, do a scan followed by a Clean. The computer should reboot, and the logfile will appears then.
Please share it here as above.
Best regards,
Hello,
Can you share the AdwCleaner logfiles ? They should be in C:\AdwCleaner.
Best regards,
fr33tux, 2016-07-02 14:22:38 (UTC)
oh! I found it. Here it is https://mega.nz/#!VJcUwaYS!X9QVl_BUGSML1E5ORjFakWKuFcb5HP36bxOo9y665As
Hello,
Can you share the AdwCleaner logfiles ? They should be in C:\AdwCleaner.
Best regards,
Hello,
I used adwcleaner to scan and clean adware in my computer and these things happened to my web browser.
http://imgur.com/a/evJqi
as same as other web browser (IE,Firefox) none of these can't connect any website.
I had to use system restore to recover my web browser, so I don't have any adwcleaner report.
How can I fix this? Please help me. If you need any information, please tell m...
Hello,
Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need to login to participate. Or is there a way that I might have overlooked?
Violoncello, 2016-06-20 12:43:28 (UTC)
right now we can't provide a way of helping guest users directly fro...
Hello,
Do you have a screenshot of the following ?
Have tried cleaning files indiviudally and it got halfway through a taskbar saying cleaning web entries or something alike then not responding popped up on the application window again.
Does the cleaning ends well if you uncheck every checkboxes from the File/Folders tab ?
Do you have any security software running ?
Thanks for your help,
Hi, Think this is it. If not let me know thanks. Debug report and also the report that showed the infected files
Thanks for your assistance
2016-06-23 01:20:36 : [Notice] Running from C:\AdwCleaner 2016-06-23 01:20:36 : [Notice] Scan started 2016-06-23 01:20:36 : [Success] Internet connection is UP 2016-06-23 01:20:37 : [Success] Loaded C:\Users\Ged\AppData\Loc...Have some adware / malware randomly throwing my chrome pages around to " Important Security Message " pages. ADW Cleaner found several entries in chrome. Tried 4 times now. ADW Cleaner start to clean and then not responding pops up on the window. Can't close it. Can't Ctr/Alt/Dlt either and need to press hard reset button on machine. Have tried cleaning files indiviudally and it got halfway ...