what is the best tool to remove rootkits ???
because adw-cleaner didn't succeed in removing them from my computer :(
Dear Xplode!
I LOVE AdwCleaner it helps me a lot! I love that it first kills almost all processes in order to do a good job after. In older versions it terminated the TeamViewer applications process too but I noticed that now it trusts TV so it leavs it alone. This is great! As I understand there is a "whitelist" for apps that won't be terminated before a clean? If so I would like to propose a new addition to this list: Ammyy. Ammyy is just like TV: a legit remote admin app. It has a free version also I think a lot of people use it. Sometimes I user it instead of TV but now I can't run Adw through it because then I "close my self out" of the computer: without "local" user interaction I won't be able to get back in the computer after I click ADW Clean. Their website: http://www.ammyy.com/en/
What do you think? Thanks for your answer in advance and KEEP UP THE GOOD WORK! Thank you in the name of all the users of ADW!
Got rid of 'Client.exe"...very happy... this file was killing my Firefox browser with "ad.doubleclick.net"...would not let me browse...Adware,Malware,Defender did not detect "Client.exe"..thank you!..*john wjbr@sympatico.ca
love adwcleaner, but it doesn't recognize screenconnect as a legitimate program. it removed my ability to access the computer I was working on! can screenconnect be added to the allowed programs asap?
Just downloaded to update my version, but can't run it because Norton antivirus detects a thread and deletes it immediately. The threat is identified as 'Suspicious.Cloud.7.EP'.
Not sure if this is a false positive, but don't want to take a chance on it. Please verify the software, clean it if necessary and update the download link (or post a note). Txs.
Anyone could help in rolling back what AdwCleaner did to my registry, please? See the issues described below! Adwcleaner reports can be seen at http://1drv.ms/16uCsum. Thanks!
The following entries are false positives:
C:\Documents and Settings\User\Application Data\ProgSense (included with some software to look for updates - nothing malicious or deceiving)
C:\Documents and Settings\User\Application Data\Simple Adblock (adblocker now known as Adblock Plus knowingly installed by user for Internet Explorer)
C:\Documents and Settings\User\Local Settings\Application Data\Hola (knowingly installed by user)
HKCU\Software\ProgSense (included with some software to look for updates - nothing malicious or deceiving)
HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762} (belongs to ZoomBrowser EX, a Canon camera utility)
The following are proxy settings knowingly added by user:
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyEnable] - 1
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - socks=localhost:1234
Thanks in advance for correcting the issue.
@cocochepeau Hi, As, after AdwCleaner requested to restart the computer after scan and clean, I was not able to log in anymore into the standard account from where I ran AdwCleaner, Therefore I didn't get the report, but I guess it should still be somewhere on my computer. I ran again AdwCleaner but with starting the scan, just to see if it sees the report, but the Report button is grayed out. I downloaded several versions of AdwCleaner, so I may not ran the same version. I don't know if that matters. On the other hand, if I press uninstall (without actually starting the uninstall) I see the files from the quarantine, but not the changes made to the registry. For the files you may take a look at: http://1drv.ms/16uCsum
Hello, AdwCleaner cant find the adware that is modifying my homepage, my homepage opens this site: Trollface.biz and this site http://loansexpress.info/ i also tried to install YAC (yet another cleaner) and it cant find the problem too. please help
Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!