Hello topeawolowo I know this thread is old but perhaps you will come back and check this response. In my opinion, you really should be asking this question(s) in the Microsoft Community Forum which is here https://answers.microsoft.com/en-us/site/startsignin?pageUrl=https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fnewthread%3Fthreadtype%3DQuestions%26cancelurl%3D%252Fen-us%252F
Good Luck!
Julie