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I downloaded and installed AdwCleaner but when I exit the program there is nothing left.  I have no icons to re-open and it does not appear in my Un-install list.

Hello,

Ok. It should be fixed with MBAM :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it as...

Thank you for your thoughts. 

I don't know what software it was.

I think I had just come off the SiteGrounds site but can't be sure. I've been in touch with their security today and they are convinced it was nothing to do with them.

Now that the shock is over, it could have been completely un-related to any other event that day, but it was shockingly easy for them to blag me into handing my ...

Hello,

You got the right reaction to ask to your IT support before sharing your bank account.

Do you remember (or still have) the software they use to take control of your computer ?

Can you copy/paste here the AdwCleaner logfile ? (in C:\AdwCleaner\) ?

who were very helpful and said it had been a conflct problem with another application called Weeble.

Was it http://www.weebly.com ?

 

...

I'm not an incredibly experienced user in downloading new applications etc. 

Today (Tuesday 1st March  I was working on a problem with my new (first time) website that I built yesterday using Siteground as the host organisation and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bulgaria ? ) who were...

I'm not an incredibly experienced user in downloading new appications etc. 

Today (Tuesday 1st March  I was working on a problem with my new (first time) website that I built yesterday using Siteground as the hosrt organisaiton and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bugaria ? ) who were ...

Hello,

Sorry for the delay.

We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, clic...

I also updated official version so you shouldn't have this issue if you re-download AdwCleaner from Toolslib or BleepingComputer.

Hello, I downloaded a new copy from Bleepingcomputer and ran the program again this morning. During the run the progress slider stopped at approximately 1/4 of the away across with the wording, I believe, saying "searching for generic elements". It stayed that way for approximately 5 and one-half minutes and (not responding) showing across the top edge of the program. Suddenly the (not respondi...

I have a new computer running Windows 10 64bit. I first tried to download and use AdwCleaner version 5.033 on Feb. 14 with the download from Bleepingcomputer The program would run but would not clean. When hitting the clean button the program would appear to begin to clean but then it would just close. No cleaning done, no log created. I was able to run the Uninstall. I tried again with brand n...