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Sorry for the long delay. Had to wait for another customer who uses AOL. Here's a link to the log file.

Hi,

Even editor and clone :

https://www.symantec.com/security_response/writeup.jsp?docid=2015-032714-2312-99

"PUA.DriverNavigator is a misleading application that gives exaggerated information about issues on the computer."

hi!

first thxs so much indeed for yr reply!

here is the report you ask:

# AdwCleaner v5.025 - Creato file registro eventi 15/12/2015 in 07:42:02
# Aggiornato 13/12/2015 da Xplode
# Database : 2015-12-13.2 [Server]
# Sistema operativo : Windows 10 Home  (x64)
# Nome utente : Luca - PC
# In esecuzione da : D:\DESKTOP\ANTIVIRUS\ADWCLEANER\adwcleaner5.025.exe
# Opzione : Analisi
# Supporto : ht...

Hello,

hi!

first lots of thxs and compliments for yr work and yr precious time you gift to us!

Thanks :)

1) since vers 5.0 there is no mnore the -ie tab-..but only the firefox and chrome tab..why..?

-> https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

IE configuration is almost fully stored in the windows registry, that's why the detections are now listed in this ...

hi!

first lots of thxs and compliments for yr work and yr precious time you gift to us!

1) since vers 5.0 there is no mnore the -ie tab-..but only the firefox and chrome tab..why..?

2)since the latest 5.0.23 up to last 5.0.25 the prog finds me a tool:driver easy that i found installed on my pc..

   maybe is a false positive..??

thxs so much again!!

cheers!

Hello,

Perfect !

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When eve...

Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

• right click on it,
• click on "Updat...

Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

Thank you for the response.

The problem is that AdwCleaner gives this result any kind of information.Iin addition to that, in such a long list checked by AdwCleaner, it is very hard to find GeekBuddy. GeekBuddy is definitely a different program listed by AdwCleaner in terms of its purpose.  

here is AdwCleaner[S0]:

# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#...