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I still do not understand why zhp cleaner is detected those items on a newly formatted window system ???? the system is clean

I agree with Destrio5, these deleted elements definitely can't produce a startup failure.

Over the last couple days I've seen a problem with Adwcleaner on two different computers. When I initially run it I get multiple tabs opening in Chrome all pointing to the Malwarebytes website. When I manage to close all the tabs I get the error about *sqlite3.dll being corrupted or replaced. On one I get the same problem when I try to uninstall but the other let's me uninstall with no problems...

Greetings,

We're doing our best to provide fully working updates, and it takes time (tests, internal feedbacks, translations..). Obviously, many things happen in the background. We will never publish a new release every 15 days just because we have to increase the version number. It doesn't make sense.

As fr33tux said:

• the database is still updated nearly daily to include new definitions wi...

so when a new update..?

it should be only a circumstance but these delays are related back to yr acquisition by malawarebyte....

i'd prefer more yr updates at least ever 15days..anyway it's only my personal opinion

it is really all up tyo you

thxs for yr precious time you gift to us

cheers!

:)  

Hello,

There are two points about it, but nothing related to a quality degradation:

• we are working on the next major release, that's why we've decided to reduce the update publications.
• the database is still updated nearly daily to include new definitions without requiring a full software update.

Please let us know if you need a specific feature request or anything else.

Thanks,

Greetings,

Please do as follow:

1. Relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan.

Wait until it crashes. Then, just close AdwCleaner through the Task manager. A debug logfile should be available here: C:\AdwCleaner\AdwCleaner_Debug.log.

Please share it using Up2Sha.re. Just copy/paste the generated link in your next answer.

Thanks!

I saw from other posts that you nede debug file also so here it is. 

2017-02-14 16:53:55 : 	<INFO>	[main] - Saving current options to the configuration file
2017-02-14 16:53:57 : 	<INFO>	[main.gui] - Scan requested
2017-02-14 16:53:57 : 	<INFO>	[scan] - Running from: C:\AdwCleaner
2017-02-14 16:53:57 : 	<INFO>	[scan] - Progress: 0%
2017-02-14 16:53:57 : 	<INFO>	[database] - Checking for datab...

Hi,

After running the scan with ADW Cleaner I tried to delete/clean found infections, but the adw cleaner freezes and stops responding? What to do? Here is the Scan logfile I think.

Thank you !

***** [ Services ] *****

No malicious services found.


***** [ Folders ] *****

Folder Found:  C:\_acestream_cache_


***** [ Files ] *****

No malicious files found.


***** [ DLL ] *****

No mali...

Greetings,

Can you share the cleaning logfile of AdwCleaner? It should be located here: C:\AdwCleaner\AdwCleaner[Cxxx].txt

Regards,