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6ème et dernière partie... (:( C'est très lourd...)

2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA0B094C-E46E-495E-A615-C4467466E18} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA1B59B3-A71F-4CF7-B8E7-514B578E135} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA69CCEB-E2EC-4233-93BB-B1C5A2DE8282} 2016-08-18 21:45:50 :  <WARN> [scan.generic] - Found {FA79F894-C354-49...

Hello,

We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.

Best regards,

Greetings,

Please try to use a polite and courteous language.

Can you be more precise, could you share us a debug log in order to investigate? That would be a good start.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

Greetings,

Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

Problem SOLVED.

Removed crappy sofware (driveragent) from 'Documents and Settings'. (log deleted)

Thankyou for your advise.

Best regards.

Hello,

Can you activate the debug mode, do a scan or a clean (wherever the crash occurs) and share us the debug logfile ?

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

AdwCleaner and now finds and removes it, for example log

# AdwCleaner v5.201 - Logfile created 12/08/2016 at 09:07:29
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-12.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (X86)
# Username : User - A75751305
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner_5.201.exe
# Option : Scan
# Support : https://too...

Hello,

Thanks.

Hm, we'll try to get more informations:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated links.

Regards,

Hello,

Hm, we'll try to get more informations:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated links.

Best regards,

okay, Mbam removed 80 items. Adwcleaner still founds bsdriver service after that, but was able to remove it. the last scan with adwcleaner says "all clear" !

Mbam log :

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Starting, 
Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Start...