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Hi nasdaq2 & mmperezh,

Please activate Debug Mode as follows so we can see a report which may be helpful with identifying the problem.

• Double-click on AdwCleaner.exe to open the tool.
• Click on Options in the top menu.
• Put a check mark next to Activate debug mode
• Click on the Scan button.
• If the error message appears again, close AdwCleaner.
• A logfile report called AdwCleaner_dbg_XXXX....

Documentation d'AdwCleaner v6.

Valide pour la version 6.043

Description

AdwCleaner est un outil visant à supprimer adware (programmes publicitaires), PUP/LPIs (programmes potentiellement indésirables), toolbar (barres d'outils greffées au navigateur), hijacker (détournement de la page de démarrage du navigateur)... Cette documentation a pour but de détailler les différentes possibilités d'...

AdwCleaner v6 documentation.

Valid only for AdwCleaner v6.x

Description

AdwCleaner is a tool aiming to remove adware (ads software), PUP/LPIs (Potentially Undesirable Program), toolbar, hijacker (hijack of the browser's homepage), ...

It's compatible with Windows XP, Vista, 7, 8, 8.1, 10, each of them in both 32 & 64 bits.

This documentation aims to details how to use the software.

 ...

Maybe I have not explained well, and I apologize. I meant that, after scanning, the various tabs (Services, Folders, Files etc.) there's no trace, but the [Cleaning] button is clickable (like when AdwCleaner find something ...). The question is: If the button is clickable, it means ADW found something (although not reported in the tabs of the software), or the button is clickable by default, ev...