AdwCleaner 6.000 keeps crashing the PC on clicking Clean button

Hello!

I have windows 10 64-bit, and have gotten some infestation of SEARCHING.COM adware lately. I came across this tool which scanned all the malicious objects in my system including the registry keys and scheduled programs. 

However when I click the "Clean" button, my PC crashes (with a blue screen saying CRITICAL_PROCESS_DIED). I tried to check the Debug Log, but there are no entries for ...

Re: Répertoire de fonctionnement...

Bonjour,

Je suis désolé, mais cela ne m'apparait pas "normal", c'est à dire pas conforme à une programmation Windows "correcte".

J'ai des "tonnes" de logiciels installés et AdwCleaner est le seul à fonctionner ainsi.

Je pense qu'il est nécessaire d'améliorer ce point.

Cordialement,

Re: BSOD avec version 6.000

Bonjour,

Est-ce que vous pouvez nous donner la liste des processus actuellement en cours ?

Dans Powershell (vous pouvez le lncer via le menu Démarrer), entrez la commande suivante et validez par Entrée. Copiez/collez le contenu du résultat dans votre prochaine réponse.

Get-Process

Si jamais vous relancez une analyse et/ou un nettoyage, pourrez-vous activer le mode Debug ? (Outils > Option...

Re: BSOD avec version 6.000

Re ;-)

Quand j'écris  "au reboot, non nettoyée" celà signifie clé toujours présente

Ce qui m'a ennuyé le plus c'est le blue screen of death (hard-reset obligé)

Jamais arrivé avant avec Adwleaner... du coup je n'ai pas refait la manip et je suis directement passé par regedit

pour supprimer la dite clé

A voir si le problème se reproduira plus tard...

Merci

Re: False positive check

Hello,

Thanks for the feedback. You can ignore this since it's related to Noscript blocks.

Best regards,

Re: Error message: This app can't run on your PC,

Successfully installed & ran MBAM. Is blocking pop-ups on my browser. Logs files below: (1) Scan log (2) Protection log Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 8/7/2016 Scan Time: 6:16 PM Logfile: mbam scan log.txt Administrator: Yes Version: 2.2.1.1043 Malware Database: v2016.02.16.06 Rootkit Database: v2016.05.27.01 License: Trial Malware Protection: Enabled Malicious W...

Re: Probably a false positive

Hello,

Sorry for the delay. I made some tests and removed it from the database. If you launch AdwCleaner with a working networking connectivity, the detection shouldn't happen anymore.

Best regards,

Re: Not sure if I should "clean" these

Hello,

Great !

So if you don't have anymore issues, you can just relaunch AdwCleaner and click on "Uninstall".

Best regards,

Re: unstopz.biz

Ok, it's better.

  1. Can you relaunch AdwCleaner and do a scan ? Then, share the generated logfile
  2. Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that partic...

Re: unstopz.biz

So,

Once again, sorry for the delay.

  • Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Launch it with right click : "launch as administrator",
  • Follow the instructions during the installation.
  • Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
  • Select "Import"
  • Copy & paste the following lines i...