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Hello,

Perfect !

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When eve...

Hello,

Can you provide the GeekBuddy detections from AdwCleaner ?

As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.

Regards,

Hello,

Ok. We'll take a look on the other part of the system :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

The sound in your speaker sounds like "what" ? Parasites or something more spe...

Hello, I'm Product Manager of Comodo- LPS Products. GeekBuddy is one of our remote PC support product. For more details please visit www.geekbuddy.com Currently, we detected an issue that Xplode AdwCleaner product detects GeekBuddy's shortcuts and registry keys as malicious and deletes them. This behavior significantly effecting our product's functionality. In addition to that, we are receiving...

Hello,

AdwCleaner has two functions to avoid problems with false detections, first it has a scan only method, that allow us to see what it will delete, and second, it has a quarantine function for when a mistake occcured.

I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file ?

You ca...

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://se...

This lagging started almost immediately after the download of Windows 10 - everything on my computer is slow.  Programs take a while to open, then when open, sometimes I can type faster than the computer can keep up!  I cannot figure out what to stop 'running in the background' -- but it just feels like something is dragging the speed down, but it's not showing up in the "Remove Programs" part!...

Hello,

Thank you for your reply.

I think programmers Adw Cleaner should take action to eliminate the problem.

Regards,

Hey there! 

We have received several reports that AdwCleaner are mistakenly identifying the Save to Pocket extension as another extension that is known to be malicious. This extension appears to be using our unique identifier, and therefore users are being told to uninstall the Pocket extension incorrectly. 

Any ideas of how we can remedy this? It's a shame that users are being told to remove...

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

---

terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...