Thank you for getting back to me.
Explain please how to insert an image that resides on my computer, or upload a file.
I have no trouble knowing where my AdwCleaner logfile is located.
Thank you for getting back to me.
Explain please how to insert an image that resides on my computer, or upload a file.
I have no trouble knowing where my AdwCleaner logfile is located.
Hello,
I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file in your answer ?
You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.
Chapi
Chapi, OK. Thanks for helping me. I deleted all the toolbars and unwanted extensions ADW detected. All looks good so far.
Hello,
An administrator of the forum just forward me your message containing the log file. I understand your fears, but in that case, they are not founded. The developpers of the softwares that we use for curing computers on forum are conceived to be respectful of the user privacy. The only potentially private datas are : the name of the user, of the computer and a list of the software that yo...
Hello,
AdwCleaner has two functions to avoid problems with false detections, first it has a scan only method, that allow us to see what it will delete, and second, it has a quarantine function for when a mistake occcured.
I'm here to help you, and to be sure that all items detected by AdwCleaner must be delete, I will need more data about them. So can you post us the entire log file ?
You ca...
Hello,
it has been 6 days and no answer yet, is everything okay ? :)
Regards.
Hi,
Can you run it in DEBUG mode ( click "Options" -> "Activate debug mode" ) then post the content of the file called AdwCleaner_dbg_xxx.log located at C:\AdwCleaner
Regards,
Xplode.
Mine "adwcleaner_5.020" stops shortly after the cleaning starts.
see log file below
# AdwCleaner v5.020 - Logfile created 13/11/2015 at 06:57:26
# Updated 13/11/2015 by Xplode
# Database : 2015-11-13.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Tomd - MAINT-HAFX
# Running from : C:\Users\Tomd\Downloads\adwcleaner_5.020.exe
# Option : Scan
# Suppor...Hi,
This time the program did not find any malicious files and no error sign. This time it generated the log file you mentioned, it seems very huge so I uploaded it to the same place as last time.
Hi,
In fact there is an error with a COM module that your computer doesn't seem to have / find. Instead of making the program crashes when it can't find this module, I just bypass it and the scan can complete.
Moreover, you should have a file called "COMError.log" located at C:\AdwCleaner, can you post it's content ?
Regards,
Xplode.