Re: I'm not sure what to clean/remove.

Ok, so I've made a more detailled explanation (all the links refer to a picture with what to do) :

Re: I'm not sure what to clean/remove.

Hi,

Sadly, that's not what I'm waitting for. Here is an example of a ZHPFix script :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre : 
Run by Chapi at 27/11/2015 17:43:39
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (9600)

Corbeille vidée (Annulé par l'utilisateur)


========== Récapitulatif =========...

Re: I'm not sure what to clean/remove.

Hi Chapi

Sorry about my confusing words, here's the ZHFixReport (1):

Script ZHPFix P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44} HKCU\SOFTWARE...

Re: I'm not sure what to clean/remove.

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Re: I'm not sure what to clean/remove.

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

  • Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Save the file where do you want and launch it with right click : "launch as administrator".
  • Follow the instructions during the installation.
  • Then click ...

Re: I'm not sure what to clean/remove.

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId: keeper
  • Turbo Tax ( 2010 2013 2014): keeper
  • Quick Tax: keeper
  • Memorex exPressit Label Design Studio: keeper
  • arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Re: I'm not sure what to clean/remove.

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId
  • Turbo Tax ( 2010 2013 2014)
  • Quick Tax
  • Memorex exPressit Label Design Studio
  • arcadeparlorconfig

You also have some uncommon Firefox's extensions such as video downloader, a new theme... Do you want them ?

You have a lot of security software. Some...

Re: I'm not sure what to clean/remove.

Hello,

All theses entries are about : toolbars, extensions and potentially unwanted programs.

You can remove them all by launching again AdwCleaner and choosing the cleaning button.

Can you then post here the cleanning report ?

As AdwCleaner only check for a category of malware, can you follow those instruction to make a deeper analysis of your computer :

  • Download ZHPDiag from Nicolas on h...

Re: Adwcleaner 5.022

Avec windows7 voici les résultats:

**** [ Fichiers ] *****

Fichier Trouvé : C:\Program Files (x86)\ACD Systems
Fichier Trouvé : C:\Program Files (x86)\Common Files\ACD Systems
Fichier Trouvé : C:\ProgramData\ACD Systems
Fichier Trouvé : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ACD Systems
Fichier Trouvé : C:\Users\antoine\AppData\Local\ACD Systems
Fichier Trouvé : C:\Users\antoi...

Re: Adwcleaner 5.022

Avec windows7 voici les résultats:

**** [ Fichiers ] *****

Fichier Trouvé : C:\Program Files (x86)\ACD Systems
Fichier Trouvé : C:\Program Files (x86)\Common Files\ACD Systems
Fichier Trouvé : C:\ProgramData\ACD Systems
Fichier Trouvé : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ACD Systems
Fichier Trouvé : C:\Users\antoine\AppData\Local\ACD Systems
Fichier Trouvé : C:\Users\antoin...