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No worries! Glad to know it works as expected. :)

Hello,

Can you try again? It should be fixed.

Thanks.

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cocochepeau, 2018-03-19 18:14:09 (UTC)

Yes, it works :)

Sorry that I couldn't help with this manager I use. I just couldn't sign in to the forum of this manager and didn't have a reply from admin there.

Hello,

Can you try again? It should be fixed.

Thanks.

Hello,

I might have something that fixes the issue. I'll let you know as soon as it gets available.

Regards.

Greetings,

Please run AdwCleaner in debug mode.

• Open AdwCleaner and click Tools > Options and place a check in the box next to Debug Logs
• Run another scan/clean.
• Then, share the file: C:\AdwCleaner\AdwCleaner_Debug.log

Thanks.

using latest version 13/03/18

# Updated on 2018/08/02 by Malwarebytes # Database: 2018-03-12.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.AdvancedSystemCare, C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare PUP...

Hello. I use AdwCleaner, but for some time the database does not update, sure the problem is not from Comodo Firewall, other security solutions are updating.Do not update either in safe mode with the network. Thanks.

Greetings,

Please turn off Norton's realtime protection when using AdwCleaner or add it to the exclusion list. Then, you should be able to run it successfully.

Don't forget to turn on the protection when you're done.

Feel free to ask if you need more details.

Regards.

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