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from ****, (19 june 2015)

when i updated to latest version the software started crashing all the time with windows 8.1

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from HLFH, (22 may 2015)

Quand Windows 10 sortira avec Candy Crush Saga préinstallé (http://www.pcworld.com/article/2922508/windows-10-will-ship-with-candy-crush-saga-preinstalled.html), par pitié, si AdwCleaner pouvait prendre en charge sa suppression. Coucou Xplode, est-ce que tu pourrais le faire, ce serait méga-génial de ta part. Comme j'ai des besoins vastes (BluRay 3D, Eye-tracking, etc.) de geeks, seul l'OS Windows est compatible avec mes intérêts, et si ce "Windows 7 2.0" venait à être sali, j'en serais très triste.

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from Nyssa, (04 may 2015)

I posted this before, but nothing has changed. I have not been able to use AdwCleaner since the update to 4.2. All three of my computers hang up on "cleaning web browsers" and must be shut down the hard way: by pushing the button. There is no other way to get the computer to shut down AdwCleaner. I used to be able to run it in a few minutes, and it got rid of everything my other scanners don't catch. Now I can't use it at all. Please fix!

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from anonsubmitter, (19 february 2015)

@cocochepeau: As I said in a previous comment, I haven't used Hotspot Shield in years. I was just discussing the experience I had with the software years ago with Me1.

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from cocochepeau, (14 february 2015)

@anonsubmitter Hotspot Shield seems to be whitelisted since several days now. Can you confirm it?

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from anonsubmitter, (14 february 2015)

@Me1: I haven't used YTD Video Downloader in years, so I can't say anything about that. If I remember correctly Hotspot Shield had at least one banner that appeared when the user had the software running and disappeared when the user closed the software. What I meant is that it could be the bundleware / adware part of the installers and the banner ad in Hotspot Shield that is triggering the heuristic in AdwCleaner. I agree with you though, these softwares should be whitelisted.

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from Me1, (10 february 2015)

@anonsubmitter, yes you are right. But, most free software downloaded on the Web come bundled up with useless crapware anyway. The YTD downloader box, if you don't want the app, can easily be unchecked while installing your main program. Unckeck all boxes for programs unrelated to the main program. If you need YTD or Hotspot Shield, they have a website where you can get them. No need to be bundled up to anything. They are already very popular. They both can be uninstalled very easily from Programs & Features, so they should not be removed by AdwCleaner. Removing Hotspot Shield this way messes up the Internet connection.

For those who don't usually pay attention while installing software, a program like Unchecky could be very useful. That way, you won't be flooding the malware removal forums all over the Web.

http://unchecky.com/

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from anonsubmitter, (08 february 2015)

@Me1: I have read that YTD YouTube Downloader's installer is nowadays bundled with adware, so that might be the reason. If that's the case that detection would be weird since JDownloader has the same features + a lot of other features, its installer is bundled with adware as well (at least three different kinds) and it isn't falsely detected.
If I remember correctly Hotspot Shield was bundled with adware as well back when I used it years ago.

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from Me1, (07 february 2015)

I find many legitimate items flagged by AdwCleaner. Blindly clicking on Clean (now Cleaning???) is asking for trouble.

Hola, Hotspot Shield, YTD YouTube Downloader, AVG LinkScanner, etc. are not adware. They should not be deleted by AdwCleaner.

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from Me1, (03 february 2015)

@cocochepeau

Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.

Folder Deleted : C:\ProgramData\hotspot shield

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield

Folder Deleted : C:\Program Files (x86)\hotspot shield

Folder Deleted : C:\Windows\SysWOW64\hotspot shield

File Deleted : C:\Windows\System32\drivers\taphss6.sys

File Deleted : C:\Windows\System32\drivers\hssdrv6.sys

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield

Key Deleted : HKLM\SOFTWARE\hotspotshield

Key Deleted : HKCU\Software\anchorfree

Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield

Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield