I think I have found a False Positive on 3.304. Scan has flagged AppleChargerSrv in Services and the file AppleChargerSrv.exe
This file has been on my PC since January 2013 from Gigabyte from my Motherboard which was new then. Although I do not use Apple it is not activated in services either. I have scanned the file with malwarebytes and McAfee I have a feeling this is a False Positive. Adwcleaner has never flagged this file before until now
Please, I need your help. After scanning my system with your product, I detected the following (from the report)
# AdwCleaner v3.303 - Report created 08/08/2014 at 10:38:47
# Updated 06/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Extension] : eofcbnmajmjmplflapaojjnihcjkigck
*************************
AdwCleaner[R99].txt - [715 octets] - [08/08/2014 10:38:47]
########## EOF - C:\AdwCleaner\AdwCleaner[R99].txt - [775 octets] ##########
After the scan, Under Chrome found an Extension unknown.(see above)
Selected "Clean" - Program ran for a little then a message appeared:
Aut2Exe has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
The faulty chrome Extension was not removed. My system is now unstable and had several dumps (blue screen). Avast, ESET, Malwarebytes and other reported nothing, only AdwCleaner.
Again, my system is now unstable, AdwCleaner is detecting that Chrome Extension but does abort before removing it. Any idea of what the problem is.
Please, contact me at padi5star@gmail.com if you have a solution. I will be away from my computer for 10 days, but I can receive emails.
Thank you.
Here is a log showing what was found on a PC that I had it crash on.
# AdwCleaner v3.303 - Report created 07/08/2014 at 15:00:51
# Updated 06/08/2014 by Xplode
# Operating System : Windows 8.1 (64 bits)
# Username : Robert - MAINPC
# Running from : C:\A.I.R\adwcleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : CltMngSvc
***** [ Files / Folders ] *****
File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage
File Found : C:\Users\Robert\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.superfish.com_0.localstorage-journal
Folder Found : C:\Program Files (x86)\SearchProtect
Folder Found : C:\ProgramData\374311380
Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\Users\Robert\AppData\Local\SearchProtect
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Trymedia Systems
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Trymedia Systems
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\Software\SearchProtect
Key Found : HKLM\Software\Trymedia Systems
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17126
-\\ Google Chrome v36.0.1985.125
[ File : C:\Users\Guest\AppData\Local\Google\Chrome\User
Help please - I run regularly AdwCleaner (most up to date) and I always find items flagged in Chrome - I click on the clean button and after rebooting I found the following:
# AdwCleaner v3.210 - Report created 19/05/2014 at 13:19:25
# Updated 19/05/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Paulo - PAULO-PC
# Running from : C:\Users\Paulo\Desktop\Clean Up\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v0.0.0.0
-\\ Google Chrome v34.0.1847.116
[ File : C:\Users\Paulo\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=dsites0103&cd=2XzuyEtN2Y1L1QzuzytDtB0BtAyEtAtC0D0A0ByCyDtB0DzytN0D0Tzu0CyByByDtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R&cr=938586735&ir=
Deleted [Startup_urls] : hxxp://search.conduit.com/?ctid=CT3306061&SearchSource=48&CUI=UN25144629123183723&UM=2
Deleted [Startup_urls] : hxxp://start.mysearchdial.com/?f=1&a=dsites0103&cd=2XzuyEtN2Y1L1QzuzytDtB0BtAyEtAtC0D0A0ByCyDtB0DzytN0D0Tzu0CyByByDtN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R&cr=938586735&ir=
*************************
AdwCleaner[R47].txt - [1467 octets] - [19/05/2014 13:18:36]
AdwCleaner[S21].txt - [1397 octets] - [19/05/2014 13:19:25]
I assume the Chrome items are delete. I run AdwCleaner again, and they seem to be gone. If I run again AwdCleaner a few hours later, the items are back. Where are they coming from? How can I clean them permanently? I do not have ask.com nor aol.com. Please, help.
Contact at pady5star@gmail.com - thanks
########## EOF - C:\AdwCleaner\AdwCleaner[S21].txt - [1458 octets] ##########
