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Hello,

(I would have included a screenshot of the Kaspersky report but am unfamiliar with your website proceedure for doing so).

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mik, 2015-10-21 19:58:28 (UTC)

Please use https://up2sha.re/ to host your files and then copy/paste the generated link in your message.

Thank you for your answer !

Hello and thanks for your reply. And thanks for reporting this to Kaspersky too.

I have updated my AV and downloaded another ADWcleaner version 5.014 from your website. This has proven to be fine and works as it always does. I suppose Kaspersky is not infallable but I was suprised when this was flagged, as your product is a wonderful addition to any serious net user. It would be a great shame ...

Hello,

I've reported the false positive, waiting for an answer.

Sorry for the inconvenience,

Edit : just got an answer :

Hello,

This message has been generated by an automatic message response system.
The message contains details about verdicts that have been returned 
by Anti-Virus in response to the files 
(if any are included in the message) with the latest updates installed.   

adwc...

Hi,

you should report this false positive to Kaspersky.

I've checked the .exe at BC, looks good here.

Hi,

I thought you may be interested that I downloaded your ADWcleaner from theBleeping Computer website the other day and it was immediately flagged by Kaspersky AV as a trojan. Version adwcleaner_5.014.exe.

This caused a Kernel Core Security Failure and Windows 10 closed down. Rebooted and Kaspersky dealt with the problematic file. All clear now. However it seems that some one/thing is possi...

Hello,

So, a few things needs to be removed :

- Please uninstall the followings programs first :

• AVG Web TuneUp
• Spybot - Search & Destroy
• SpywareTerminatorShield

- We need to remove other stuff manually :

• Download ZHPFix here,
• Copy the whole lines below, including "Script ZHPFix" :

Script ZHPFix:

O4 - HKLM\..\Run: [SpywareTerminatorShield] E:\Downloads\Spyware\4f50n.Spyware.Terminat...

Hello,

Indeed, still some elements need to be removed.

• Download ZHPFix here,
• Copy the whole lines below, including "Script ZHPFix" :

Script ZHPFix:

HKLM\SOFTWARE\Better Surf Plus
HKLM64\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\wp-adinject-adk
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Media Player Packages
EmptyTemp

• Right-click on the ZHPFix -> "Start as Administr...

Sorry, if this is duplicated, newbie here and I did a search for Ad Choices in Chrome removal and didn't find a resolution...I downloaded AdWCleaner (latest download  here) but didn't remove Ad Choices from Chrome.......

Can anyone please offer some direction or help to remove Ad Choices?

Hello,

False positive have been removed from the database.

Regards,

I've had one or two infections that AdwCleaner could not remove from Edge.  The last few or so, I have been able to remove by re-installing Edge completely.  It will remove all data from Edge (history, favorites, cookies, etc), but here is a tool to re-install Edge:  http://fatt.xyz/programs/reinstall-microsoft-edge/