Re: AWD not working

Hello,

The "Tracing Keys" entry in the logfile is quite normal in modern versions of Windows. Please refer to the documentation if needed.

Nothing to worry about !

Best regards,

Re: Carpeta eliminada

Hello,

You can restore the files and folders from the quarantine : Launch AdwCleaner -> Tools -> Quarantine manager.

Then, check the elements to restore and click on [Restore].

Best regards,

Re: AWD not working

Hello,

Can you share the logfiles from C:\AdwCleaner please ?

Best regards,

Re: Is this a virus/malware/spyware

Hello,

It's a false positive, and it will be removed in the coming database update.

However, it doesn't create any damage if you delete it and will probably be re-created.

Best regards,

Re: adwcleaner bug in windows 8.1

Hello,

So you loose the network connection with this configuration ? Or the result above is the one got when the connection is working well ?

After using AdwCleaner and losing the network connection, can you open a browser and copy/paste the line below to the adressbar to see if you can reach it ?

http://5.196.175.179/

You should see a "Index Of" page.

Otherwise, can you relaunch AdwClea...

Re: adwcleaner bug in windows 8.1

Ok, so it's different and doesn't need a system restoration :)

Can you give me the result of the ipconfig /all :

Search for "powershell" in the applications list, and then copy/paste the following command :

ipconfig /all

Then, press "Enter", and share here the result.

Best regards,

Re: adwcleaner bug in windows 8.1

Hello,

I don't see any legitimate files in the report, each element which has been removed had to be..

Why do you have to restore the system ? Do you have a precise error message ?

Best regards,

Re: AdwCleaner Translation [Arabic]

Hello,

AdwCleaner is already available in Arabic (Language menu -> arabic). Do you have any improvements to make to this translation ?

If so, please share the strings to be improved..

Best regards,

Re: Probablement faux positif v5.115

Hello,

@User547952 : this key does not belong to Mozilla Firefox only. Mozilla Firefox creates this key only for a limited time (the current session). However, we target the same key created by several malwares, which is not deleted when the current session is terminated.

It's a corner case, but we'll look deeper to see what we can do about that..

Best regards,


fr33tux, 2016-05-06 18:45:56...

Re: Probablement faux positif v5.115

Hello,

@User547952 : this key does not belong to Mozilla Firefox only. Mozilla Firefox creates this key only for a limited time (the current session). However, we target the same key created by several malwares, which is not deleted when the current session is terminated.

It's a corner case, but we'll look deeper to see what we can do about that..

Best regards,