Re: downloading software

Hello,

Currently, the software is called "adwcleaner_6.044".

It ahould have been downloaded in your Desktop folder or Downloads.

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Ok Destrio5, how do I go about do that? Google search has not been kind to me.

AdwCleaner keeps freezing my entire pc and not responding in general.

Basically I picked up a nasty piece of malware a while ago. I downloaded this to get rid of it. Yet every time I clicked on clean, to get rid of all that junk, the program says its not responding, then my entire pc freezes, prompting me to restart. I have disabled both my antivirus and firewall while running the program.

downloading software

Today I downloaded malwareadwcleaner. Now on my computer files I do not see any  files by that name. What  are the file names of this software that resides on my file list to indicate that the program has been properly downloaded?

software inoperable

I downloade malwarebytes adwcleaner today. After downloading I was prompted to click on logfiles. I did so but nothing happened and I could not proceed.  Why did that happen and whar does that mean?

Re: Problème infection récalcitrance

Merci pour les captures d'écran.

Il ne s'agit donc pas d'un faux positif, le véritable Firefox étant installé dans le dossier "Mozilla Firefox". Vous pouvez laisser coché la case et lancer le nettoyage.

Je vous demande ensuite un nouveau rapport d'analyse (et non de nettoyage) de Malwarebytes.

Merci et bonne soirée !

scanning computer with malwarwarebytes

Where do I go to scan my computer with malwarebytes AdCleaner?

Re: Problème infection récalcitrance

Pouvez-vous me fournir une capture d'écran du contenu du dossier s'il vous plait ?

Est-ce le réel dossier d'installation de Mozilla Firefox ? Vous pouvez le savoir en faisant un clic-droit sur le logo Firefox puis "Ouvrir l'emplacement du fichier".

Merci.