Re: Impossible charger base de données

Bonjour,

La base de données locale est mise à jour lors de chaque nouvelle version d'AdwCleaner. Il y a donc un délai plus long entre la mise à jour des détections et sa prise en charge dans la base de données locale, contrairement à celle mise à jour via le serveur.

Re: virus ask pcconverter

Bonjour,

Excusez-moi du délai de réponse.

Pouvez-vous me refaire un rapport ZHPDiag pour voir ce qui reste ?

Merci,

Re: False Detection by AdwCleaner

Hi Xplode,

Sorry for that delay! I just (today 18:07 P.M.) sent to you the informations you wanted: i used your contacts

web page ( https://toolslib.net/contact/ ) to send you an eMail with exported reg-key. I exported

the Reg-Key to a simple text-file. If you need more informations just post here again or send me

an eMail. You can find my eMail-adress in the message i just sent to you....

...

Repeated scans still won't remove .snapdoc

on AdwCleaner by ****

I just ran the 4th scan in a row and each time, ADWCleaner found: Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snapdoc I just did a Google and see that .snapdoc is related to Ashampoo software... Why is ADWCleaner wanting to remove it? and, why can't ADWCleaner remove it?  

Re: Suppression d'un dossier

Bonjour,

Effectivement, il y a un dossier relatif à un adware qui se nomme "a", c'est pour cela qu'il est détecté par AdwCleaner.

Cordialement.


Xplode, 2016-03-25 18:40:39 (UTC)

Ca signifie que AdwCleaner ne fait aucun test sur le contenu des dossiers qu'il supprime ???

Ca promet le jour où un adware/malware/totoware utilisera le dossier windows !

Re: Suppression d'un dossier

Bonjour,

Effectivement, il y a un dossier relatif à un adware qui se nomme "a", c'est pour cela qu'il est détecté par AdwCleaner.

Cordialement.

Re: Internet issues after running adwcleaner Winsock2 being deleted

Hello,

If you still experience any issue with AdwCleaner, please keep the logfile and post them as this is the only way for me to debug and find what is wrong.

In v5.104 I added the list of Winsock2 entries deleted at the bottom of the logfile, so that I can check if there is a legit entry that has been deleted and correct it.

You're right, AdwCleaner does minor things behind what is written...

Re: False Detection by AdwCleaner

Hello,

Can you export the registry key detected and send me its content ? 

FP related to Firefox preferences is fixed now.

Regards,

Re: False Detection by AdwCleaner



Hi

i scanned my Laptop with the latest Version of ADW-cleaner: there were two detections.The detection

fvd_speed_dial didnt appear in any previous versions of Your software so i think again its a false/positive.

Reg-Key ".snapdoc" is possibly  a false/positive too.. i reported this F/P-detection already some months ago:

https://toolslib.net/forum/viewthread/1369-firefox-addon-super-drag-fal...

Re: Internet issues after running adwcleaner Winsock2 being deleted

on AdwCleaner by ****

Hello,

I'm having something simmilar happen to me when using adw cleaner.

Frequently when I have run adwcleaner after the reboot it takes very long for the user to login. After the login process Windows will give a notification "failed to connect to windows service". I'm not sure what service it was but probably the user profile service. It will not be possible to connect to the internet with...