Hello,
Those issues will be fixed with the upcoming 7.1 release.
In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/
Let me know how it goes.
Regards.
Hello,
Those issues will be fixed with the upcoming 7.1 release.
In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/
Let me know how it goes.
Regards.
Hello,
Those issues will be fixed with the upcoming 7.1 release.
In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/
Regards.
No response in TWO days!
It sure would be nice if this could finally be fixed. It appears these problems with AdwCleaner and PUP.Optional.Legacy and PUP.Optional.AdvancedSystemCare listings have been going on since the release of v. 7 months ago. The reply always seems to be . "Thanks for the details. We'll look into it". or "it will be fixed with the next update"
I for one have been helping...
I recently did scans that removed the listed registry files. Will this cause problems, or are they safe to remove?
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-09242017083000032\Software\Host App Service
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260...
Bonjour,
Même problème depuis deux jours avec la version 7.0.3.1(windows 10)
Message de Windows en début d'analyse après la mise à jour "un problème a fait que le programme a cessé de fonctionner..."
J'ai désinstallé et réinstallé plusieurs fois le logiciel sans succès. Pas de blocage par BitDefender.
Cordialement
Bonjour,
J'ai déconnecter les 2 lecteurs avec le bouton droit de la souris et cela les a fait disparaître. C'est revenu à la normale. Je vois seulement mes 2 lecteurs réseau sur "CE PC" comme avant. Merci beaucoup pour la réponse.
Update:
As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/
I had my friend try this suggestion;
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
I'm afraid I got the same problem.
AdwCleaner version 7.0.3.1 stops working directly after the update phase.
The solution you offer is irrelevant since the program doesn't make it to the clean phase.
Lapo90, 2017-10-01 11:58:37 (UTC)
Same problem. Program doesn't make it to the clean phase.
Hello,
Thanks for the details. We'll look into it.