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Hello,

Can you make an export of this key and send me the export ?

Regards,

I just ran the 4th scan in a row and each time, ADWCleaner found: Key HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snapdoc I just did a Google and see that .snapdoc is related to Ashampoo software... Why is ADWCleaner wanting to remove it? and, why can't ADWCleaner remove it?  

Hello,

I'm having something simmilar happen to me when using adw cleaner.

Frequently when I have run adwcleaner after the reboot it takes very long for the user to login. After the login process Windows will give a notification "failed to connect to windows service". I'm not sure what service it was but probably the user profile service. It will not be possible to connect to the internet with...

Hello,

False positive removed.

Regards,

# AdwCleaner v5.105 - Logfile created 23/03/2016 at 00:36:50
# Updated 21/03/2016 by Xplode
# Database : 2016-03-21.3 [Server]
# Operating system : Windows 8.1 Pro  (x64)
# Username : user - TOSHIBA
# Running from : C:\Users\user\Downloads\adwcleaner_5.105.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

File F...

wow,,, thank you ,,

glad to download it..

Hello,

Please download and run the latest AdwCleaner's version ( v5.104 ). It should disinfect infected DNSApi.dll files. There was a bug in v5.103 which caused AdwCleaner to detect but not disinfect these files.

Regards.

After search again.. Its from shopperz who infect dnsapi.dll ( infected on safemode too) 

sorry for late reply actually i dont use any antivirus (my bad) but when i browse some website, albireo ads shows up, and its annoying. i thought its can be delete from adwcleaner but it couldnt

# AdwCleaner v5.102 - Logfile created 16/03/2016 at 12:57:17
# Updated 13/03/2016 by Xplode
# Database : 2016-03-14.1 [Server]
# Operating system : Windows 8.1 Pro  (x64)
# Username : user - TOSHIBA
#...

Hello,

Can you share the logfile (in C:\Program Files (x86)\AdwCleaner) ?

Is it your antivirus which shows the "albireo" infection ?

Regards,