AdwCleaner won't DELETE files. PLEASE HELP!!

I need your help everyone. Please. I ran a program a few days ago and It caused me a few problems. I downloaded pretty much every antimalware or virus program and ran full scans. They all come empty. Even malware bytes. But when I run adwcleaner I get 258 threats detected. I click "clean" and restart my computer, and when I scan again, the SAME files are there! They are registry files that are ...

Re: AdwCleaner crashes my laptop running Windows 10

Hello,

Seems strange, but we'll need to have a look to the logfile to confirm that it's indeed AdwCleaner the cause of your issue, but it's very unlikely.

I think it is due to the removal of a map "Windows/sources" but I am not a specialist. 

Can you give me more details on that? When and where did you see "Windows/sources"?

Can you reboot with this liveCD: https://toolslib.net/downloads/...

Re: s768.exe detection

Hello,

Thanks for the feedback!

Can you share the remaining folders containing the .xpi?

Best regards,


fr33tux, 2016-11-15 19:00:21 (UTC)

Hello, i copy here the log file. You can see the folders address. AdwCleaner say "deleted", but after the system restart, still remain in system. Anyway, i write and repeat here for whom read this post: AdwCleaner makes it's job, isolate and quarantine...

Re: adwcleaner doesnt respond when clearing services

Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Please also check Shortcut.txt
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best ...

s768.exe detection

Hi folks, after install K-Lite Mega Pack I just did a scan and AdwCleaner found this s768.exe and relative folders. This executable file comes with the related .xpi file that is a doubt Firefox extention in this specific case boundled in the K-Lite installer (there was no windows choice about this during installation).

AdwCleaner makes is job as well putting the .exe in quarantine, btw some fo...

Re: AdwCleaner can't remove something

When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect th...

False Positive?

# AdwCleaner v6.030 - Logfile created 14/11/2016 at 13:12:25 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-14.1 [Server] # Operating System : Windows 7 Home Basic  (X64) # Username : Martial # Running from : C:\Users\Martial1\Desktop\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [...

Re: AdwCleaner can't remove something

When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect the...