Re: Probably a false positive

on AdwCleaner by ****

Sure, here it is :

AdwCleaner v5.201 - Logfile created 11/08/2016 at 17:22:48 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-10.2 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (X64) # Username : Arlette - ARLETTE-PC # Running from : E:\Downloads\ADW cleaner\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

*****...

Re: Error message: This app can't run on your PC,

Hello,

Hm, it's really strange.

Do you have the same issue with any other applications ?

May you try a check with MBAM first since it may be malicious:

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on...

Re: Error message: This app can't run on your PC,

Tried running FRST. Says this version is not compatible with your operating system. Please use FRST64. When I try to open FRST64, I get error message, This app can't run on your PC. To find a version for your PC check with the software publisher. Back to where I started. Guess I'll have to rollback my OS to Windows 7 to run adwcleaner.

Re: unstopz.biz

First, the generated logfile is:

# AdwCleaner v5.201 - Logfile created 05/08/2016 at 08:53:30 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.3 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : win7 - WIN7-PC # Running from : C:\Users\Public\Videos\Sample Videos\New folder\Ostalo\ADW Cleaner.exe # Option : Scan # Support : https://toolslib.net/forum

*...

Re: Not sure if I should "clean" these

Thanks very much. I ran the clean and here is the log.

Appreciate your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...

Re: unstopz.biz

Ok, it's better.

  1. Can you relaunch AdwCleaner and do a scan ? Then, share the generated logfile
  2. Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that partic...

Re: Not sure if I should "clean" these

Hello,

I reviewed the logfile, you can click on "Clean" and share the generated logfile here.

Best regards,

Re: unstopz.biz

Hello,

Thanks.

Hm, we'll try to get more informations:

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated links.

Regards,

Not sure if I should "clean" these

Ran AdwCleaner for first time with the following results. Concerned I'll remove something I should not. Would appreciate some advice on how to proceed. Thanks is advance for your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 07:28:02
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-04.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Ron - LENOVO-PC
# Runnin...

Re: unstopz.biz

So,

Once again, sorry for the delay.

  • Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Launch it with right click : "launch as administrator",
  • Follow the instructions during the installation.
  • Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
  • Select "Import"
  • Copy & paste the following lines i...