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Hello,

Can you create a zip archive of the folder

C:\Users\Paul\AppData\Roaming\.acestream

Then, host it on Up2Share and share the link here.

After that,

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut f...

Hello,

Thanks for the report.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Thanks for the reports. Does the ads pop-up are occuring with only one web-browser ?

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then ...

I have just run a scan once again and here is the whole logfile :

# AdwCleaner v5.112 - Rapport créé le 18/04/2016 à 11:17:04
# Mis à jour le 17/04/2016 par Xplode
# Base de données : 2016-04-17.1 [Serveur]
# Système d'exploitation : Windows 10 Home  (X86)
# Nom d'utilisateur : Paul - DESKTOP-AQACG2A
# Exécuté depuis : C:\Users\Paul\AppData\Local\Temp\mozOpenDownload\adwcleaner_5.112.exe
# Op...

As i do everyday, today I scanned my computer with Adwcleaner after updating the 5.111 version to the 5.112 version, as the sftware advised me to do.

When the scan was finished (telling me no malicious software had been found on my computer), I was shocked to find out there no longer was a Chrome thumbsmark and therefore presumably my Google Chrome browser hadn't be scanned. It happens to be m...

Hi,

I couldnt find how to attach file here. There are more than 20 log files in that folder. Will add the content of latest 2:

# AdwCleaner v5.112 - Logfile created 17/04/2016 at 22:57:08
# Updated 17/04/2016 by Xplode
# Database : 2016-04-17.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : skaranth - IND-LWSRIHARI
# Running from : C:\Users\skaranth\Do...

"Ads by Provider" malware is not getting removed with Adaware. It removes temprorily but the malware comes back after a while. Kindly provide a fix. Thanks for providing the great software for free!

Hello,

Information regarding modification throughout new versions are written in the changelog which can be consulted on AdwCleaner's download page. 

This option is now disabled by default.

Regards,

There's a problem with the signature of the new adwcleaner 5.111 ("Unknown Publisher"). Downloaded from toolslib.net site itself. You guys should fix this. Not running a (potentially hacked?) tool like this.

I downloaded a fresh copy from the site and ran it, still giving BSOD. Waiting for the machine to restart to check the log.