a cessé de fonctionner

Bonjour,

Pouvez-vous tenter en mode debug ? (Cochez la case debug mode dans les options d'AdwCleaner, puis effectuez une analyse/nettoyage normalement, jusqu'à ce que l'application crash).

Ensuite, vous aurez simplement à me partager le debug log (C:\AdwCleaner\AdwCleaner_Debug.log) via Up2Sha.re.

Cordialement.

Merci

Sauf que je ne vois pas de menu ???

Lancez AdwCleaner puis cliquez sur Outils > Options et cochez la case à côté de Debug.

Ensuite, vous aurez simplement à me partager le debug log (C:\AdwCleaner\AdwCleaner_Debug.log) via Up2Sha.re.

Cordialement.

---

cocochepeau, 2018-01-28 15:41:59 (UTC)

Cordialement.

" Lancez AdwCleaner puis cliquez sur Outils > Options et cochez la case à côté de Debug. "

Je suis bien d'accord, mais je ne vois vraiment pas où est le menu ou comment faire pour l'avoir

Dommage que je ne puisse pas mettre une capture d'écran

Excusez - c'était caché - j'essaie

2018-01-28 17:07:25.975 DEBUG [13944] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986)
2018-01-28 17:07:25.980 DEBUG [10388] [MainUI::Entry@1277] [+] Checking for update...
2018-01-28 17:07:26.370 DEBUG [10388] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1
2018-01-28 17:07:26.370 DEBUG [10388] [AdwCleanerSDK::checkCA@289] [!] Issuer OK
2018-01-28 17:07:26.371 DEBUG [10388] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1
2018-01-28 17:07:26.371 DEBUG [10388] [AdwCleanerSDK::checkCA@289] [!] Issuer OK
2018-01-28 17:07:26.443 DEBUG [10388] [AdwCleanerSDK::GetVersionServer@393] [+] Last version: 7.0.7.0
2018-01-28 17:07:26.444 DEBUG [10388] [AdwCleanerSDK::CompareVersion@429] [i] Current version: 7.0.7.0 | Latest version: 7.0.7.0
2018-01-28 17:07:26.444 DEBUG [10388] [MainUI::Entry@1297] [+] Initialize Scan...
2018-01-28 17:07:26.447 DEBUG [10388] [MainUI::Entry@1338] [+] Updating database.
2018-01-28 17:07:27.283 DEBUG [10388] [AdwCleanerSDK::Database::Database::checkUpdate@1250] [+] 1...
2018-01-28 17:07:27.283 DEBUG [10388] [AdwCleanerSDK::Database::Database::checkUpdate@1256] [i] SUCCESS
2018-01-28 17:07:27.283 DEBUG [10388] [AdwCleanerSDK::Database::Database::checkUpdate@1259] [+] Checking for fresh definitions
2018-01-28 17:07:27.393 DEBUG [10388] [AdwCleanerSDK::Database::Database::loadnonce@278] [+] Nonce fresh: 5733032274e3f637
2018-01-28 17:07:27.393 DEBUG [10388] [AdwCleanerSDK::Database::Database::loadnonce@279] [+] Nonce unfresh: 4b0a4251e5f3afb5
2018-01-28 17:07:27.394 DEBUG [10388] [AdwCleanerSDK::Database::Database::checkUpdate@1262] [!] Updates available!
2018-01-28 17:07:27.394 DEBUG [10388] [AdwCleanerSDK::Database::Database::update@1124] [+] Updating definitions
2018-01-28 17:07:27.398 DEBUG [10388] [checkCA@1093] [i] OID: 1.2.840.113549.1.1.1
2018-01-28 17:07:27.398 DEBUG [10388] [checkCA@1094] 0
2018-01-28 17:07:27.398 DEBUG [10388] [checkCA@1110] [!] Issuer OK
2018-01-28 17:07:27.398 DEBUG [10388] [checkCA@1093] [i] OID: 1.2.840.113549.1.1.1
2018-01-28 17:07:27.398 DEBUG [10388] [checkCA@1094] 4
2018-01-28 17:07:27.398 DEBUG [10388] [checkCA@1110] [!] Issuer OK
2018-01-28 17:07:27.542 DEBUG [10388] [AdwCleanerSDK::Database::Database::update@1181] [!] Downloading...
2018-01-28 17:07:30.587 DEBUG [10388] [AdwCleanerSDK::Database::Database::update@1233] [i] Done
2018-01-28 17:07:30.596 DEBUG [10388] [AdwCleanerSDK::Database::Database::update@1240] [i] DB stored in C:\AdwCleaner
2018-01-28 17:07:30.596 DEBUG [10388] [MainUI::Entry@1388] [+] Doing some magic.
2018-01-28 17:07:30.596 DEBUG [10388] [AdwCleanerSDK::Database::Database::gennonce@1044] [+] DB loading (1)
2018-01-28 17:07:30.596 DEBUG [10388] [AdwCleanerSDK::Database::Database::gennonce@1059] Success
2018-01-28 17:07:30.596 DEBUG [10388] [AdwCleanerSDK::Database::Database::genkey@26] [+] DB loading (2)
2018-01-28 17:07:30.596 DEBUG [10388] [AdwCleanerSDK::Database::Database::genkey@108] Success
2018-01-28 17:07:30.596 DEBUG [10388] [AdwCleanerSDK::Database::Database::decrypt@1422] [i] 2 - SUCCESS
2018-01-28 17:07:30.597 DEBUG [10388] [AdwCleanerSDK::Database::Database::decrypt@1439] [i] 4 - SUCCESS
2018-01-28 17:07:30.598 DEBUG [10388] [AdwCleanerSDK::Database::Database::decrypt@1454] [i] 5 - SUCCESS
2018-01-28 17:07:30.599 DEBUG [10388] [AdwCleanerSDK::Database::Database::decrypt@1467] [i] 6 - SUCCESS
2018-01-28 17:07:30.599 DEBUG [10388] [AdwCleanerSDK::Database::Database::decrypt@1472] 7...
2018-01-28 17:07:30.616 DEBUG [10388] [AdwCleanerSDK::Database::Database::decrypt@1477] 0
2018-01-28 17:07:30.620 DEBUG [10388] [AdwCleanerSDK::Database::Database::decrypt@1502] [i] Magic done.
2018-01-28 17:07:30.620 DEBUG [10388] [AdwCleanerSDK::Database::Database::decompress@1278] [+] Loading the database (4) 
2018-01-28 17:07:30.620 DEBUG [10388] [AdwCleanerSDK::Database::Database::LoadHeaderFromJson@1022] 01-26-2018.4
2018-01-28 17:07:30.620 DEBUG [10388] [AdwCleanerSDK::Database::Database::LoadHeaderFromJson@1030] 0
2018-01-28 17:07:38.267 DEBUG [10388] [MainUI::Entry@1426] [+] Starting scan.
2018-01-28 17:07:38.267 DEBUG [10388] [MainUI::Entry@1430] [+] Scanning for Generics.
2018-01-28 17:07:38.273 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::ProgramFiles@1749] [Heuristics]-1-
2018-01-28 17:07:38.403 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::AppDataCommonDir@2010] [Heuristics]-2-
2018-01-28 17:07:38.489 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::AppDataDir@2106] [Heuristics]-3-
2018-01-28 17:07:38.595 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::Installer@2301] [Heuristics]-4-
2018-01-28 17:07:38.650 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::Folders@2351] [Heuristics]-5-
2018-01-28 17:07:39.057 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::Files@2438] [Heuristics]-6-
2018-01-28 17:07:39.058 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::Keys@2632] [Heuristics]-7-
2018-01-28 17:07:39.192 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::Data@2813] [Heuristics]-8-
2018-01-28 17:07:39.193 DEBUG [10388] [AdwCleanerSDK::Generic::Generics::Data@2819] [Heuristics]-8-1
2018-01-28 17:08:11.941 DEBUG [10064] [AdwCleanerApp::OnInit@1125] [+] Setting everything up just for you.
2018-01-28 17:08:11.941 DEBUG [10064] [AdwCleanerApp::OnInit@1126] [+]   - Options.
2018-01-28 17:08:11.941 DEBUG [10064] [AdwCleanerApp::OnInit@1189] [+]   - I18n.
2018-01-28 17:08:11.951 DEBUG [10064] [AdwCleanerApp::OnInit@1202] [+]   - Quarantine.
2018-01-28 17:08:11.951 DEBUG [10064] [AdwCleanerSDK::CreateDir@784] [!] Failure to create the directory.
2018-01-28 17:08:11.975 DEBUG [10064] [AdwCleanerApp::OnInit@1213] [+] Setup DONE.
2018-01-28 17:08:11.975 DEBUG [10064] [AdwCleanerApp::OnInit@1217] [+]   - EULA already approved.
2018-01-28 17:08:47.765 DEBUG [10064] [MainUI::menuOptionsClicked@765] [i] Options menu clicked (-31997)
2018-01-28 17:08:47.765 DEBUG [10064] [MainUI::menuOptionsClicked@766] [+] Opening Options
2018-01-28 17:11:19.243 DEBUG [10064] [MainUI::OnClose@632] [!] Initializing exit sequence...-32000
2018-01-28 17:11:19.245 DEBUG [10064] [MainUI::OnClose@754] [!] !!EXIT!!.
2018-01-28 17:11:27.007 DEBUG [6080] [AdwCleanerApp::OnInit@1125] [+] Setting everything up just for you.
2018-01-28 17:11:27.007 DEBUG [6080] [AdwCleanerApp::OnInit@1126] [+]   - Options.
2018-01-28 17:11:27.007 DEBUG [6080] [AdwCleanerApp::OnInit@1189] [+]   - I18n.
2018-01-28 17:11:27.016 DEBUG [6080] [AdwCleanerApp::OnInit@1202] [+]   - Quarantine.
2018-01-28 17:11:27.016 DEBUG [6080] [AdwCleanerSDK::CreateDir@784] [!] Failure to create the directory.
2018-01-28 17:11:27.040 DEBUG [6080] [AdwCleanerApp::OnInit@1213] [+] Setup DONE.
2018-01-28 17:11:27.040 DEBUG [6080] [AdwCleanerApp::OnInit@1217] [+]   - EULA already approved.
2018-01-28 17:11:31.836 DEBUG [6080] [MainUI::menuOptionsClicked@765] [i] Options menu clicked (-31997)
2018-01-28 17:11:31.836 DEBUG [6080] [MainUI::menuOptionsClicked@766] [+] Opening Options
2018-01-28 17:11:38.842 DEBUG [6080] [OptionsUI::validate@253] [i] Options validate button clicked (-31945)
2018-01-28 17:11:40.956 DEBUG [6080] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986)
2018-01-28 17:11:40.960 DEBUG [13536] [MainUI::Entry@1277] [+] Checking for update...
2018-01-28 17:11:41.575 DEBUG [13536] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1
2018-01-28 17:11:41.575 DEBUG [13536] [AdwCleanerSDK::checkCA@289] [!] Issuer OK
2018-01-28 17:11:41.575 DEBUG [13536] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1
2018-01-28 17:11:41.575 DEBUG [13536] [AdwCleanerSDK::checkCA@289] [!] Issuer OK
2018-01-28 17:11:41.669 DEBUG [13536] [AdwCleanerSDK::GetVersionServer@393] [+] Last version: 7.0.7.0
2018-01-28 17:11:41.669 DEBUG [13536] [AdwCleanerSDK::CompareVersion@429] [i] Current version: 7.0.7.0 | Latest version: 7.0.7.0
2018-01-28 17:11:41.669 DEBUG [13536] [MainUI::Entry@1297] [+] Initialize Scan...
2018-01-28 17:11:41.672 DEBUG [13536] [MainUI::Entry@1338] [+] Updating database.
2018-01-28 17:11:42.462 DEBUG [13536] [AdwCleanerSDK::Database::Database::checkUpdate@1250] [+] 1...
2018-01-28 17:11:42.462 DEBUG [13536] [AdwCleanerSDK::Database::Database::checkUpdate@1256] [i] SUCCESS
2018-01-28 17:11:42.462 DEBUG [13536] [AdwCleanerSDK::Database::Database::checkUpdate@1259] [+] Checking for fresh definitions
2018-01-28 17:11:42.525 DEBUG [13536] [AdwCleanerSDK::Database::Database::loadnonce@278] [+] Nonce fresh: 5733032274e3f637
2018-01-28 17:11:42.525 DEBUG [13536] [AdwCleanerSDK::Database::Database::loadnonce@279] [+] Nonce unfresh: 4b0a4251e5f3afb5
2018-01-28 17:11:42.525 DEBUG [13536] [AdwCleanerSDK::Database::Database::checkUpdate@1262] [!] Updates available!
2018-01-28 17:11:42.525 DEBUG [13536] [AdwCleanerSDK::Database::Database::update@1124] [+] Updating definitions
2018-01-28 17:11:42.529 DEBUG [13536] [checkCA@1093] [i] OID: 1.2.840.113549.1.1.1
2018-01-28 17:11:42.529 DEBUG [13536] [checkCA@1094] 0
2018-01-28 17:11:42.529 DEBUG [13536] [checkCA@1110] [!] Issuer OK
2018-01-28 17:11:42.530 DEBUG [13536] [checkCA@1093] [i] OID: 1.2.840.113549.1.1.1
2018-01-28 17:11:42.530 DEBUG [13536] [checkCA@1094] 4
2018-01-28 17:11:42.530 DEBUG [13536] [checkCA@1110] [!] Issuer OK
2018-01-28 17:11:42.610 DEBUG [13536] [AdwCleanerSDK::Database::Database::update@1181] [!] Downloading...
2018-01-28 17:11:44.237 DEBUG [13536] [AdwCleanerSDK::Database::Database::update@1233] [i] Done
2018-01-28 17:11:44.246 DEBUG [13536] [AdwCleanerSDK::Database::Database::update@1240] [i] DB stored in C:\AdwCleaner
2018-01-28 17:11:44.246 DEBUG [13536] [MainUI::Entry@1388] [+] Doing some magic.
2018-01-28 17:11:44.246 DEBUG [13536] [AdwCleanerSDK::Database::Database::gennonce@1044] [+] DB loading (1)
2018-01-28 17:11:44.246 DEBUG [13536] [AdwCleanerSDK::Database::Database::gennonce@1059] Success
2018-01-28 17:11:44.246 DEBUG [13536] [AdwCleanerSDK::Database::Database::genkey@26] [+] DB loading (2)
2018-01-28 17:11:44.246 DEBUG [13536] [AdwCleanerSDK::Database::Database::genkey@108] Success
2018-01-28 17:11:44.246 DEBUG [13536] [AdwCleanerSDK::Database::Database::decrypt@1422] [i] 2 - SUCCESS
2018-01-28 17:11:44.247 DEBUG [13536] [AdwCleanerSDK::Database::Database::decrypt@1439] [i] 4 - SUCCESS
2018-01-28 17:11:44.248 DEBUG [13536] [AdwCleanerSDK::Database::Database::decrypt@1454] [i] 5 - SUCCESS
2018-01-28 17:11:44.248 DEBUG [13536] [AdwCleanerSDK::Database::Database::decrypt@1467] [i] 6 - SUCCESS
2018-01-28 17:11:44.248 DEBUG [13536] [AdwCleanerSDK::Database::Database::decrypt@1472] 7...
2018-01-28 17:11:44.266 DEBUG [13536] [AdwCleanerSDK::Database::Database::decrypt@1477] 0
2018-01-28 17:11:44.269 DEBUG [13536] [AdwCleanerSDK::Database::Database::decrypt@1502] [i] Magic done.
2018-01-28 17:11:44.269 DEBUG [13536] [AdwCleanerSDK::Database::Database::decompress@1278] [+] Loading the database (4) 
2018-01-28 17:11:44.270 DEBUG [13536] [AdwCleanerSDK::Database::Database::LoadHeaderFromJson@1022] 01-26-2018.4
2018-01-28 17:11:44.270 DEBUG [13536] [AdwCleanerSDK::Database::Database::LoadHeaderFromJson@1030] 0
2018-01-28 17:11:51.919 DEBUG [13536] [MainUI::Entry@1426] [+] Starting scan.
2018-01-28 17:11:51.919 DEBUG [13536] [MainUI::Entry@1430] [+] Scanning for Generics.
2018-01-28 17:11:51.925 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::ProgramFiles@1749] [Heuristics]-1-
2018-01-28 17:11:52.028 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::AppDataCommonDir@2010] [Heuristics]-2-
2018-01-28 17:11:52.080 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::AppDataDir@2106] [Heuristics]-3-
2018-01-28 17:11:52.146 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::Installer@2301] [Heuristics]-4-
2018-01-28 17:11:52.170 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::Folders@2351] [Heuristics]-5-
2018-01-28 17:11:52.361 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::Files@2438] [Heuristics]-6-
2018-01-28 17:11:52.362 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::Keys@2632] [Heuristics]-7-
2018-01-28 17:11:52.500 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::Data@2813] [Heuristics]-8-
2018-01-28 17:11:52.501 DEBUG [13536] [AdwCleanerSDK::Generic::Generics::Data@2819] [Heuristics]-8-

Bonjour,

Juste pour confirmation, à quel moment AdwCleaner cesse-t-il de fonctionner ?

Cordialement.

ça fait déjà longtemps, je ne me souviens plus, on m'avait dit qu'un nouvelle version allait corriger mais ...

Je voulais dire, est-ce qu'AdwCleaner cesse de fonctionner lors d'une analyse ou d'un nettoyage ?

Au début, au passage à l'analyse heuristique

Et en Français ?

Bonjour,

Il s'agissait d'un spam.

Le problème que vous rencontrez est connu et sera corrigé avec l'arrivée de la version 7.1.

Cordialement.