Adwcleaner logo disappear

Greetings,

Can you give us more details? What logo are you talking about?

Give us a screen capture if you can, this should help.

Regards.

https://imagebin.ca/v/30f0W5P4Rlvb

Hello,

We'll need to do a small search on your system:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Enter AdwCleaner.jpg in the text-field
• Click on the "Search Files" button
• The logfile is saved as Search.txt
• Please host it on Up2Share and share the generated link.

Thanks,

https://up2sha.re/file?f=ltECvsOJ49g4

Thanks for the help.

Hello,

It's very strange and the first time I see that happening, and I don't know what to say, because the other logos/pictures are working well.

Did you try to uninstall/re-download AdwCleaner (File -> Uninstall, and then redownload it from ToolsLib)?

Thanks,

Yes, I repeatedly uninstall/re-download AdwCleaner but the logo still missing And also the scan is not working Because it prompts to "Sqlite3.dll is Missing or Not Found" even I downloaded a new sqlite3.dll file. I ran the updated AVG and ccleaning then uninstall but still no luck.

Hello,

Ok, so we may have something to try:

First, we'll remove AdwCleaner:

• Download DelFix from Xplode on your desktop;
• Launch it with administrator rights;
• Select all the option except the one proposing to save the registry;
• Then click on the "Execute" button;
• When everything is finish, the software will close itself;
• Then a report appear on the notepad, please copy paste it's content in your answer.

Then, we'll remove the conflicting file:

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleaning is done, go in the "Registry" tab, click on "Find errors" and then "Fix".

Now, re-do the same search than before with FRST, and please give me the generated logfile.

Thanks,

DelFix.txt -> https://up2sha.re/file?f=6yGNgolXnYiW

The version of the CCleaner is v5.23.5808 (64bit) In Options tab-> I select "Monitoring" (The word Surveillance is not available in this version). In "Registry" tab, I click "Scan for Issues" button (The word "Find errors" is not available in this version). Then I click "Fix all selected issues" button. When trying to open the Farbar Recovery Scan tool (x64) Version: 03-11-2016, The application keeps running then is says "New update Found pls wait" then after finish update, the pop-up window says "update complete. The tool is ready to use." Then it continue to loop. I unplug the LAN cable to stop looping. This is also happen in the first install of FRST64.

  Search.txt -> https://up2sha.re/file?f=SLIgqMGqf3Om  Addition.txt -> https://up2sha.re/file?f=EprbzorMd7ra FRST.txt -> https://up2sha.re/file?f=Ow4nU1Rlj3Fp

Thanks,

Thanks!

Can you re-download AdwCleaner from there: https://toolslib.net/downloads/viewdownload/1-adwcleaner/

It should be better.

Thanks,

Thanks.

Actually, it's the first time it happens for the logo, and I don't succeed to reproduce.. I'll continue to look at it, but unfortunately for now I can't propose you something else but using it without the logo.

Best regards,

Okay Thanks. I really appreciate this new learning and Looking forward to this issue. Again thanks a lot for the big help.

hello did you run Adwcleaner with administrator rights ?

Yes I ran as Administrator but the logo still missing.

It's not an Administrator problem, it's something else..

I'll let you know if I find something new on that.

Thanks!