Anyone having issues with the latest version removing ScreenConnect Remote Access Software? (https://www.screenconnect.com/). Is there any way to whitelist this or can we add an permanent exclusion?
Use this program all the time with success, but now running into this issue.
Also, anyway to help support development? Donation?
OK! Issue solved! I had knowingly installed the iSafe Key-logger on that computer. This is supposedly invisible to cleaners and registry. AdwCleaner removed the invisible iSafe folder but not its registry entries. That caused instability in the system, probably related to the specificity of the key-loggers. Restoring the iSafe folder from within the AdwCleaner Quarantine Manager solved the issue. No need to do anything in the registry. I hope this helps!
Anyone could help in rolling back what AdwCleaner did to my registry, please? See the issues described below! Adwcleaner reports can be seen at http://1drv.ms/16uCsum. Thanks!
The following entries are false positives:
C:\Documents and Settings\User\Application Data\ProgSense (included with some software to look for updates - nothing malicious or deceiving)
C:\Documents and Settings\User\Application Data\Simple Adblock (adblocker now known as Adblock Plus knowingly installed by user for Internet Explorer)
C:\Documents and Settings\User\Local Settings\Application Data\Hola (knowingly installed by user)
HKCU\Software\ProgSense (included with some software to look for updates - nothing malicious or deceiving)
HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762} (belongs to ZoomBrowser EX, a Canon camera utility)
The following are proxy settings knowingly added by user:
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyEnable] - 1
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - socks=localhost:1234
Thanks in advance for correcting the issue.
Hi, After running AdwCleaner and reboot I cannot log anymore in into my standard Windows 7 account, I get a black screen and then it makes log off. This is an account without password protection. I ran AdwCleaner from inside that standard account, by entering the admin password when asked. Luckily, I can still log in into my admin account. Is there anything to fix this issue? If not, can I undo what AdwCleanr did? Thanks!
@cocochepeau
Here are most of the entries I could find. I believe the Hotspot Shield drivers might be the culprit. One user had a driver inside Device Manager. Replacing that driver with one from another working computer seems to have corrected the connection issue.
Folder Deleted : C:\ProgramData\hotspot shield
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
Folder Deleted : C:\Program Files (x86)\hotspot shield
Folder Deleted : C:\Windows\SysWOW64\hotspot shield
File Deleted : C:\Windows\System32\drivers\taphss6.sys
File Deleted : C:\Windows\System32\drivers\hssdrv6.sys
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
Key Deleted : HKLM\SOFTWARE\hotspotshield
Key Deleted : HKCU\Software\anchorfree
Folder Found : C:\Users\Sid\AppData\Roaming\hotspot shield
Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\hotspot shield
@Me1 We're working on this issue. Can you send us a report showing what has been deleted exactly?
I'm afraid I need to ask again. Seems my concern was overlooked. The problem can be seen on many computer help forums. Original message:
"AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks"
I don't know why it's seeing Hotspot Shiled as adware. It's a legitimate application.
Thank you for fixing the issue, and for this very useful program.
AdwCleaner removes Hotspot Shield. However, many users have messed up their Internet connections in the process. If you're reading this, please see what you can do to correct the issue. Thanks
Good Morning!
I'm trying to uninstall your program. I'm assuming it's a single use program, that is download it when you need it, then, delete it. I'm afraid I don't understand your above term "using the 'mode uninstall.'
I see Adware in my downloads file, but there's no uninstaller. It's not listed in "Programs & Features," so I can't uninstall from there.
I'm trying to get numerous SearchScopes entries OUT of my registry. While I successfully downloaded & ran Adware from Bleeping Computer this morning, when I tried to download from your site, Sonar blocked it. I don't know what Sonar is, so I figure I'd better uninstall, clean out Adware, and do some reading before I try again.
Is the "mode uninstall" a new term/function? Can someone help me understand,please? Appreciativley...
