Hi,
Same problem and same message : "*** Caught unhandled unknown exception, terminating."
Activating Debug from Tools menu does not solve anything.
I cannot even close the message of error, the close button is grey, so I have to close adwcleaner via Task Manager.
I had the same problem, what I did was delete the old version and then re-downloaded from the link above. When you get the verse above window saying it is out of date cancel that. Then you need to look in when finished scanning before you start cleaning. On click the first pup, then you need to let it clean. I hope this will help you.
Does not work! It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.
Hey,
I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:
2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....
Oh! As your advice, I did it, and AdwCleaner worked OK. Thank you very much, Mr.Developer! (I don't know how to share the file "AdwCleaner_Debug.log" to Forum). Sorry.
Hi,
Just a quick intel, the version described above won't be up-to-date in term of detections.
Regards.
Hi,
Just to let you know that the official 7.0.1.0 version has been released since several hours now. The scan crash issue should be resolved.
Regards.
I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.
2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...
Hi again,
Alright, I was expecting the debug logfile but at least we know where the error comes from.
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
Can you develop a bit?
Thanks.
OK, can you please share the scan logfile from AdwCleaner?
