Re: ITS NOT RESPONDING

dans AdwCleaner par fr33tux

Hello,

As cocochepeau said, sorry for the confusion.

@Albertsudarto:

Did you uncheck the following elements prior AdwCleaner cleaning ?

***** [ Services ] *****
 
[!] Service not deleted: UCGuard
[!] Service not deleted: backlh
[!] Service not deleted: Quoteex
[!] Service not deleted: Kuaizip Update Checker
[!] Service not deleted: KuaiZipDrive2
[!] Service not deleted: SoEasySvc
 
 
*****...

Re: ITS NOT RESPONDING

Hello,

@Albertsudarto

Sorry for the confusion. anhthe2812 case should be resolved quickly. Otherwise, we'll just open a new thread for him.

fr33tux will review your file as soon as he can. :)

Regards.

Re: AdwCleanerfor me

Greetings,

If I understood correctly, you need some help removing some adwares ?

Can you share a scan logfile of AdwCleaner ? It will be a good start. :)

Thanks.

Re: ITS NOT RESPONDING

dans AdwCleaner par ****

Hello,

Great ! So can you share me the file C:\AdwCleaner\AdwCleaner[Cxx].txt ?

We'll remove UCGuard then.

Thanks,


fr33tux, 2016-08-31 16:08:42 (UTC)

its here https://up2sha.re/file?f=diRbPZ8EDo67 sorry for late reply

It here: https://up2sha.re/file?f=AC13Sy5Qg47S


anhthe2812, 2016-08-31 16:13:42 (UTC)

^who is this guy ? sorry moderator but its not my file this guy just bumped in and...

Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par SavaTom

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fixit

Ahh yes, my mistake. Here are the two logfiles from a scan I just ran in Debug mode.

AdwCleaner_debug:

2016-09-03 18:38:49 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-03 18:38:50 :     <INFO>    [main.gui] - Scan requested 2016-09-03 18:38:50 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-09-03 18:38:50 :     <INFO>    [scan] - Progress: 0% 20...

Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par fr33tux

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

  • Activate the options with Tools > Options > "Debug" in "Mode" section,
  • Do a scan and a clean,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par fr33tux

Hello,

the change is effective with the definitions updates (automatically done at the beginning of a scan if you have an active network connection). You can copy/paste the logfile in your answer if you're unsure about which definitions you have).

For the donation, you can refer to this page: https://toolslib.net/donate/ If you have any question, just ask.

Best regards,

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fr33tux

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par SavaTom

Simple Help from https://simple-help.com/

File requested to whitelist is called SimpleService.exe

Screenshot