Rechercher

Thanks very much. I ran the clean and here is the log.

Appreciate your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...

Ran AdwCleaner for first time with the following results. Concerned I'll remove something I should not. Would appreciate some advice on how to proceed. Thanks is advance for your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 07:28:02
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-04.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Ron - LENOVO-PC
# Runnin...

Hello, so you haven't forgotten about this.

The script is same in the program, so copying didn't change a thing.

It removed Lightshot and Recycle Bin files but unstopz is still here somehow.

I uploaded file to https://up2sha.re/file?f=W6sj3JX6YePl , for convinience.

So,

Once again, sorry for the delay.

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
• Select "Import"
• Copy & paste the following lines i...

okay, Mbam removed 80 items. Adwcleaner still founds bsdriver service after that, but was able to remove it. the last scan with adwcleaner says "all clear" !

Mbam log :

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Starting, 
Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Start...

Hello,

Hm... We'll try with MBAM to remove Shopperz:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. ...

# DelFix v1.013 - Rapport créé le 02/08/2016 à 18:32:00
# Mis à jour le 17/04/2016 par Xplode
# Nom d'utilisateur : client - MARIETTE
# Système d'exploitation : Windows 10 Home  (64 bits)

~ Activation de l'UAC ... OK

~ Suppression des outils de désinfection ...

Supprimé : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP
Supprimé : C:\Users\client\Desktop\ZHPDiag.lnk
Supprimé : C:\Us...

Oui tout est bon à part ça.

Pour supprimer les outils du bureau, voici la marche à suivre :

• Téléchargez DelFix de Xplode sur votre bureau.
• Exécutez-le.
• Cochez toutes les cases sauf "Effectuer une sauvegarde du registre"
• Cliquez sur [Exécuter]
• Lorsque les procédures seront terminées, l'outil va se fermer et disparaître du bureau.
• Un rapport s'ouvre, copiez son contenu dans votre prochaine...

first, thank you for your advices. Here is the fixlog.txt :

Résultats de correction de Farbar Recovery Scan Tool (x64) Version: 27-07-2016
Exécuté par Charles-Etienne (2016-08-02 21:55:36) Run:1
Exécuté depuis C:\Users\Charles-Etienne\Downloads
Profils chargés: Charles-Etienne (Profils disponibles: Charles-Etienne)
Mode d'amorçage: Normal
==============================================

fixlis...

fr33tux vient de me dire qu'il s'était déjà penché sur le problème, avec un accès à votre bureau à distance. S'agit-il seulement de la connexion en WiFi ?