Rechercher

Hi !

What a quick reply and perfect support :-)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCl...

Should not press F5 ...

Hi !

Here is the last Adw-Log:

# AdwCleaner v5.109 - Bericht erstellt am 09/04/2016 um 02:21:55 # Aktualisiert am 04/04/2016 von Xplode # Datenbank : 2016-04-07.1 [Server] # Betriebssystem : Windows 7 Professional Service Pack 1 (x64) # Benutzername : MainAdmin - KR-WS # Gestartet von : C:\Users\Public\Documents\adwcleaner_5.109.exe # Option : Suchlauf # Unterstützung : http://toolslib.net/fo...

Hi,

Ok, there is just some minor infections and a lot of softwares that I don't know, then I will have to make some research to find if some can be dangerous.

But before we do a script with ZHPFix, we are going to clean a little that computer :

• Removing unuse or unknow softwares :
  • Please go to the Windows Tool to uninstall software (by configuration pannel > uninstall softwares)
  • Then ...

Hi !

Here is the last Adw-Log:

# AdwCleaner v5.109 - Bericht erstellt am 09/04/2016 um 02:21:55
# Aktualisiert am 04/04/2016 von Xplode
# Datenbank : 2016-04-07.1 [Server]
# Betriebssystem : Windows 7 Professional Service Pack 1 (x64)
# Benutzername : MainAdmin - KR-WS
# Gestartet von : C:\Users\Public\Documents\adwcleaner_5.109.exe
# Option : Suchlauf
# Unterstützung : http://toolslib.net/f...

Hello knatterton_nick,

Can you please post the log file of AdwCleaner ? You can find it in C\AdwCleaner\AdwCleaner[SX].txt, where X is a number.

To understand what's happening on your conputer, can you use ZHPDiag :

• Download ZHPDiag from Nicolas on his website.
• Then run it with administrator's rights (with right click).
• Then upload the log file on up2share.
• Then post the link in your repl...

Hi !

Unfortunately I got trapped by some malware, AdwCleaner removed nearly all of it. But somewhere there's still something hidden where at least IE11 is still responding to.

Sometimes when clicking in an empty area of a websites page (where no links are visible), a new tab opens, showing that the URL hxxp://www.smartnewtab.com is opened, leading to an other website with crap.

AdwCleaner in...

Hello Xplode, sorry for the insistance, i understand that some PUPs use this driver to capture information. However wouldn't it be possible that a legitimate program, as a Banking module might rely on this driver? Researching in the web, it seems that the signer " GAS INFORMATICA LTDA" makes some banking modules for security protection.

Furthermore, i have just scanned with OTL and found the f...

Today, a false positive was found on a Lenovo Thinkpad.

Services: sssvc

This one is part of the Lenovo Intelligent Sensing.

Path: C:\Program Files (x86)\SmartSense

Files: C:\Program Files (x86)\SmartSense\LogEvent.exe [Size: 12,504 bytes, Date: 2015-07-22 9:07 PM] C:\Program Files (x86)\SmartSense\SensorAware.dll [Size: 176,344 bytes, Date: 2015-07-22 9:07 PM] C:\Program Files (x86)\SmartSe...

Hello,

Please download WinsockReset , run it and click on "Proceed with defaults". Is the problem solved after that ?

If it's ok, please download this specific version of AdwCleaner, run a scan, then a clean and tell me if AdwCleaner still breaks your internet connection?

Regards,