Rechercher

this log with the safe-mode

https://up2sha.re/file?f=aFZ0j2c9Nsue

this log with the normal-mode (I am not sure the log-file dont show which mode was on)

and adware cleaner tool can’t remove some if it !

https://up2sha.re/file?f=sccwi3PvC6Ax

@gamezertrusth:

Can you share a logfile made in Safemode ? Thanks.

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,

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fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,

hi there

here the log file https://up2sha.re/file?f=CX8iULQMmQnx

Hello,

@wawah:

Can you uncheck "UCGuard" in the Services tab before clicking on [Clean] ? Then, share the cleaning logfile.

@gamezertruth:

I'll need at least a logfile as specified above.

Thanks,

I have the same problem too. I followed the instructions from here and here's the link for mine

https://up2sha.re/file?l=xZfdhyffBVmL.txt

Hi Xplode, sorry for dropping off the map like that. Life has been crazy.

Kaseya changed their paths; here's their current paths (I included our GUID, but other companies will have a different one):

C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\AgentMon.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\curl.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\DLLRunner32.exe
C:\P...

what happeing is that I was get hit with some Adwares and then I have run adware cleaner tool to scan my system for adwares ! and adware cleaner tool have found a bunch of adware and I had to remove them ... adware cleaner tool was able to remove most of the adwares but it was unable to remove some of it ! so it’s a problem with the tool ?

here a new log .https://up2sha.re/file?f=jdKBNZ1vzYaE

Hello,

Here scan log were user's folder C:\Users\abc\Desktop detected. Please remove it from DB.

Thanks.