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Hi,

Can you give the names of the processes belonging to LogMeIn ?

i have a virus on my laptop and tried to remove it with adwcleaner 6.000 but after once it finds all the shit i click the clean button and restarts then tells me critical_process_died i can accses the laptop i just want to remove the virus

2016-08-18 01:50:01 :     <WARN>    [scan.registry] - Found {E7270EC6-0113-4A78-B610-E501D0A9E48E} 2016-08-18 01:50:03 :     <WARN>    [scan.registry] - Found {E69D4A59-73DE-4E38-9FB3-740EC4D9060D} 2016-08-18 01:50:05 :     <WARN>    [scan.registry] - Found {02478D38-C3F9-4EFB-9B51-7695ECA05670} 2016-08-18 01:50:06 :     <WARN>    [scan.registry] - Found {EF99BD32-C1FB-11D2-892F-0090271D4F88} ...

2016-08-18 01:45:37 :     <INFO>    [main.gui] - Clean requested 2016-08-18 01:45:41 :     <INFO>    [main.gui] - Killing all processes 2016-08-18 01:45:41 :     <WARN>    [main] - Killing [System Process](0) 2016-08-18 01:45:41 :     <WARN>    [main] - Killing System(4) 2016-08-18 01:45:41 :     <WARN>    [main] - smss.exe - (4) not killed - whitelisted 2016-08-18 01:45:41 :     <WARN> ...

In the past versions of AdwCleaner Techware.exe was whitelisted.  But it seems that the new version (v6.0.0.0) does not have it whitelisted.

Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on.  It logs everything into the user's account on Techw...

Greetings,

Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

Greetings,

Can you share us the name of the killed process?

Thanks.

Regards.

 Je n'ai aucun logiciel tiers sur mes machines qui installe ses data à la racine de C, et pourtant j'en utilise beaucoup...

2. Au besoin sous Windows 7 et +, pourquoi n'utilisez-vous pas "ProgramData" ou "Utilisateurs\All Users" ? Ce sont les endroits où sont stockés généralement toutes les data des logiciels tiers (non utilisateur-dépendants)...

 

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HiSpeed, 2016-08-15 08:36:48 (UTC)

C'est qu...

Bonjour,

Je croyais mon post initial suffisamment explicite...

1. Pourquoi utilisez-vous la racine du disque C: pour le répertoire des data et pas (au minimum) le répertoire d'installation (qui chez moi est sur D:) ? Je n'ai aucun logiciel tiers sur mes machines qui installe ses data à la racine de C, et pourtant j'en utilise beaucoup...

2. Au besoin sous Windows 7 et +, pourquoi n'utilisez-...

I have justed installed AdwCleaner and unable to resize the application window. This is a problem as the Results pane is obscured which prevents me from uncheck any elements that I want to be keep prior to running the "Clena" process.

Please fix ASAP